Hi, Sean here, have you tryed to do the "service" reset. that is both the
record and reset buttons held down till the chime starts?this can sometimes
fix the problem. I have a transplanted braille display as well, and this is
what I use. the people at the tech support offices told me that it can work
for a month, a day, or even a year before messing up again. I had to do this
service reset a few times, but the display has been working now non-stop for
about a month and a half now. if this problem happens to offten, then I
would
reinstall the software. one of my friends did this and had total success in
getting the display to work again. I do hope this all helps. Sean.
----- Original Message -----
From: "Rusty Perez" <[email protected]>
To: "BrailleNote List" <[email protected]>
Sent: Thursday, July 30, 2009 3:36 PM
Subject: [Braillenote] should I reinstall ks 7.2
Hi folks, I'm having the "braille display is not active" problem with
my transplant. I wasn't aware that this is a known issue with
transplants, and that this is why hw doesn't offer a contract on them
because of it. More on that later.
Anyway I can't get my display back. I'm wondering if installing the
firmware again might cause it to come back. This has to be a software
issue because the braille comes up to say "startink keysoft."
Anyway. Has anyone tried successfully to install the firmware to get
braille back?
Any thoughts?
Rusty
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