HumanWare is too late for me. I've already bought a BrailleSense Plus and I
won't buy another notetaker.
I bought the new notetaker because the cells on my BrailleNote mPowere
needed to be repaired and I didn't want to send it clear up to Canada to be
repaired. I wasn't sure the box I had was the right one and I couldn't take
it all to a ups place because HumanWare has ups pick up the package directly
from me.
I have always loved my BN, but I don't like HumanWare's quality of service.
Before they moved the repair service to Canada, I sent it in for repair on
the cells. When I got it back the cells that were faulty were repaired but
soon afterwords I noticed different cells wer faulty. This kind of service
stinks! HumanWare used to have an excellent reputation for service and
support and for product quality but their reputation is shot now.
I would hesitate to buy any product from HumanWare nowadays.
Terri Amateur Radio call sign KF6CA.
----- Original Message -----
From: "alice dampman Humel" <[email protected]>
To: <[email protected]>
Sent: Thursday, November 12, 2009 5:18 AM
Subject: [Braillenote] the Apex
I read with interest all the questions and answers and Alex's wonderful
presentation of what the Apex has compared with the MPower.
I hate to be so crass and mundane, but, particularly in this economy, is
no one alarmed at the price? Over $6000? Who can afford this? How many state
agencies can afford it for how many of their clients?
It seems to me that more and more mainstream off-the-shelf products are
becoming, or at least attempting to become more accessible to blind people.
As much as I'd love to have an Apex, it is impossible at this price. So I at
least will wait and see what develops out there...i-phones, gps, net books,
Amazon's kindle or the other book reader that was recently announced, and so
on. The BT Braille displays are also pricey, but I still think one would
come away saving a significant chunk of change using one with these other
cheaper products. It's too bad, because the BN is really a good product that
I like very much. But until something is done about the price, I think many
of us will be kept out of the Humanware market.
the poverty-stricken Alice
Alice
[email protected]
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