I'm not sure if I did or not. I thought I tried all the steps recommended in the Users Guide, but maybe I didn't. Could you refresh my memory regarding the service reset? Thanks. Richie Gardenhire, Anchorage, Alaska.

On Nov 23, 2009, at 11:07 AM, Chris Hallsworth wrote:

Did you try a service reset?

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Richie
Gardenhire
Sent: 23 November 2009 19:22
To: [email protected]
Subject: [Braillenote] BN QT32--Not Responding

Hi, A while back, when I went to turn on my Braille Note QT32, it didn't
respond. I did all the steps necessary to reset the parameters and nothing happened. The battery should have been fully charged and the "AC Adapter On" should have come up; it didn't. Is there some other proceedures, short
of sending it back to Humanware, that I can
do to try and get the braille display to respond?  Thanks in advance.
Richie Gardenhire, Anchorage, Alaska.

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