Hello List:

Follows the body of a letter emailed to 3 Humanware managers:

December 9, 2009 Lucia Gomez, BrailleNote Product Manager HUMANWARE

Dear Ms  Gomez:

Having used a BrailleNote for many years, I wish to thank you for the thoughtful development of such a tool. I use it every day for a variety of tasks. Some features are used rarely, but many are used daily and my ability to manage my work would be greatly impaired without this product. I am excited about the new Apex BrailleNote and the improvements that it offers. Especially I look forward to the improved MS Word support in KeyWord. I am not a programmer, nor do I wish to become one. I am a clinical social worker, however I strongly support the provision of a SDK or software developer kit that could be Publically available with a contract and fee. This would open up possibilities for the BrailleNote to have specialized applications that might prove helpful. For my own productivity I would gladly pay a fee to someone who could provide a very simple method of marking my weekly KeyPlan schedule with indications if a patient had come to treatment and what services they received or if they cancelled; then tally up my monthly statistics. This is not a common need and I would not suggest that Humanware provide this. If we had access to programmers who could provide for such individual needs I would be a very, very happy camper. Many folks in the blind community have other specific needs and such development could be possible with a public SDK. Please give this issue your serious consideration as the firm that allows for such development will have a distinct advantage over all of the competition. Thank you for the BrailleNote line and thank you for your time and consideration in this matter. Sincerely, JD Townsend

                JD Townsend
                Daytona Beach, Florida, Earth
Helping the light dependent to see.

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