Dear Joseph and List, I started to delete the keymail folder and then remembered there was a folder I forgot to copy so I exited without finishing. My braillenote continues to display the message "cannot find email folders." Has my email been deleted or is there any way to get them back now??? I want to do anything possible to get certain messages back as they are really important to me. I'm hopeful they are still there because the amount of space free on my flash disc is the same as it was before.
Thank you so much for your help. Lucy -----Original Message----- >From: Joseph Lee <[email protected]> >Sent: May 3, 2010 7:34 PM >To: Lucy Sirianni <[email protected]>, [email protected] >Subject: re: [Braillenote] Email folders > >Hi, >This usually means that the Email Folders database (the file >where the email folders and their contents are stored) is missing >from KeyMail folder on Flash Disk. >In this case, try copying the contents of your KeyMail folder to >somewhere else, delete the KeyMail folder and perform a warm >reset right after deleting it. This will regenerate the original >KeyMail folder with the contents within it. Try going into >KeyMail and see if you can access email folders. If this works, >then paste the former contents of the KeyMail folder and try >accessing KeyMail and see if you can see the email folders. >Cheers, >Joseph > > ----- Original Message ----- >From: Lucy Sirianni <[email protected] >To: [email protected] >Date sent: Mon, 03 May 2010 19:36:32 -0400 >Subject: [Braillenote] Email folders > >Dear all, > > I have been having numerous problems with my BrailleNote and >today I borrowed one from an agency. It appeared to be fine, but >I just did a basic reset after it failed to recognize my wireless >card, and now whenever I try to do anything in KeyMail, it says, >"Cannot find email folders". Why is this happening and what can >I do? > >Thank you! > >Lucy > >___ >Replies to this message will go directly to the sender. >If your reply would be useful to the list, please send a >copy to the list as well. > >To leave the BrailleNote list, send a blank message to >[email protected] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote > ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
