Vicky,

Don't despair!

I had a similar happening yesterday and, believe me, it was quite bizzar! Again I was using the 2010, almost for the first time. My BN had been given a route of less than two miles and suddenly it just started making the weirdest noise, a bit like a bad fan! Nothing (I mean nothing) I could do would solve it and the noise wouldn't stop. I couldn't move the display, turn off, reset of any kind - no, nothing!

I plugged into the mains, but still no change!

After about half an hour and having had a conversation with Tech Support here in the UK, I decided the only thing for it was to let the BN power down, so run till the battery was out and then try again ... Well, I couldn't bear it after another further 20 minutes or so and decided just to play around. After all, I had nothing much to lose!

The C1,C4 reset hadn't worked till this point - and it didn't when I tried again! Then I just tried C1,C3 and C4, touching the C3 and releasing it before the others I think. Wow! It worked! ...

It's not a documented feature - in fact, not a feature at all - and it may not work for you but, hey, what have you to lose!

I'll be very interested to know if you solve this one and do hope that you can let me know that you have, in whatever way you solve it! <Smiles>

Happy playing, or perhaps praying if you wish!  <Smiles>

--
Carol
[email protected]
On Twitter:  http://twitter.com/songbird49a

---- Original Message ----
From: "Vicky Collins" <[email protected]>
To: "Braillenote" <[email protected]>
Sent: Wednesday, May 05, 2010 2:16 AM
Subject: [Braillenote] guess this is the day for dead
equipment, my BNPK

Well, as the subject line says, guess this is the day for
this sort of thing.  I was running the 2010 version of
the Sendero GPS this morning, although I guess it really
could have been any program.  But, right in the middle of
going down through the menus, my PK froze and just
wouldn't do anything.  So, I tried the C 3 and C 4 reset;
and, although the PK did chime, it just sat wouldn't do
anything else.
So, after a couple of minutes, I did the C 1 and C 4 to
turn off the unit.  But, every time I turn on the unit
now, it makes the sound like it is turning on, the
Braille display shows the Braillenote PK, and then the
display goes blank and I can't get any speech.  The unit
is still on, as I can hear the hum through headphones,
but there is no speech or Braille, not after that initial
few seconds that I mentioned.  I already had the unit at
about fifty percent charged, but I left it plugged in for
another hour or so and still get the same results.
Anyone had this kind of thing happen with their unit
before? And, if so, how much did it cost you to get it
fixed?  You might recall that I have an older unit, got
it used a few months ago, and it is likely well over five
years old if the serial number means anything--saying
this because this one I have now has a serial number
earlier than the first PK I got in November 2004 and sold
a couple of years ago.  So, if it is going to cost a lot,
then guess I have a decision to make on just what I do
next.
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