Hi Olivia, Did you try re-downloading the upgrade file for each of your tests? If the file didn't download successfully in the first place, then maybe that's your problem. Also, did you successfully retrieve and install a license first? I don't know what the Apex does if you try to install the upgrade without the license already in place. Maybe it gives you a failure notice. I guess the only other thought that occurs to me is that perhaps you need plenty of space on your drive if the Apex uncompresses stuff into a Temp directory right on the drive. That wouldn't seem like the problem, though, if you've used multiple media and had it bomb each time.
Cheers, Jerry olivia <[email protected]> Sent by: [email protected] 02/11/2011 11:35 AM To [email protected] cc Subject [Braillenote] installation failed Hi All, I'm trying to get Ks 9.1 installed, but whenever I try, it says, installation failed, please contact your distributer. I tried on an sd card, a usb stick, and the flash disk. What should I do? Thanks! Cheers, Olivia Sent from my Apex. ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote Nothing in this message is intended to constitute an electronic signature unless a specific statement to the contrary is included in this message. Confidentiality Note: This message is intended only for the person or entity to which it is addressed. It may contain confidential and/or privileged material. Any review, transmission, dissemination or other use, or taking of any action in reliance upon this message by persons or entities other than the intended recipient is prohibited and may be unlawful. If you received this message in error, please contact the sender and delete it from your computer. ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
