Hi,
I got the license stuff all downloaded and set up easy, but am
not having as easy a time with the upgrade itself, downloaded it
and installed 3 different times, 3 different ways, and it gets to
the point of extracting files, and then says that the upgrade has
failed and to contact humanware tech support.
I started out the 12th person in line on phone today and finally
made it to number 1 and then was given voicemail. I plan to take
a break from it for a while. I'm blessed to have it still
working as is and it's only a week or so old. Hate to get
frustrated with it this early on. Have always liked humanware's
products, and I really don't want to get upset with them over
something which isn't broken yet. I tried downloading from the
apex, and from the computer, I downloaded to a micro sd card in a
sd card adapter.
Makes me wonder if the card didn't have enough space, because
none of the 3 downloads seemed to work. May try downloading to
the none menu in the apex's flash memory next?
I don't know at this point. Frustrated with it.
Matt
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