You are definitely on AC power, right? Yes, I would try the flash disk route next. Also, you may want to try a thumb drive or standard sd card instead of a micro sd card with adapter. I doubt it would make a difference, but different storage could help.
On 2/11/11, Matt Mullins <[email protected]> wrote: > Hi, > I got the license stuff all downloaded and set up easy, but am > not having as easy a time with the upgrade itself, downloaded it > and installed 3 different times, 3 different ways, and it gets to > the point of extracting files, and then says that the upgrade has > failed and to contact humanware tech support. > I started out the 12th person in line on phone today and finally > made it to number 1 and then was given voicemail. I plan to take > a break from it for a while. I'm blessed to have it still > working as is and it's only a week or so old. Hate to get > frustrated with it this early on. Have always liked humanware's > products, and I really don't want to get upset with them over > something which isn't broken yet. I tried downloading from the > apex, and from the computer, I downloaded to a micro sd card in a > sd card adapter. > Makes me wonder if the card didn't have enough space, because > none of the 3 downloads seemed to work. May try downloading to > the none menu in the apex's flash memory next? > I don't know at this point. Frustrated with it. > > Matt > > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [email protected] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > -- Have a great day, Alex (msg sent from GMail website) [email protected]; http://www.facebook.com/mehgcap ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
