Hi, try reseting your braillenote. Just a simple reset with the rest button. 
I seem to think this was what used to work for me.

Good luck,
>From Shaz.
BN QT Apex and PK user.

----- Original Message ----- 
From: "Kerri Reid" <[email protected]>
To: <[email protected]>
Sent: Friday, September 30, 2011 11:30 AM
Subject: Re: [Braillenote] braillenote classic QT and active sinc issue


Thanks  JOe!

I  downloaded both  active s inc 3.71 and 3.8 and  it STILL isn't
working!   I  have  had the BN off and then turned it on and   gone to
the Utilities menu and  picked connect to active sinc.  With both
versions,  BN says, "connecting to acctive sinc via seria port" and
then it waits a few seconds and makes  kind of a shrill high pitched
nioise,  but it doesn't connect,  neither does it if I try to connect
from the active sinc end.   I  remember  having problems  like this
previously  but can't remember what I ended up doing.   Any more
ideas?  For now I am going to keep trying!  :)   smile.

Kerri

On Thu, Sep 29, 2011 at 6:43 PM, Joseph Lee <[email protected]> 
wrote:
> Hi,
> For 5.x versions, people say ActiveSync 3.7 or 3.8 works best. You
> need to connect the serial cable, then on the BN, from Main Menu, go
> to Utilities menu then select Connect to ActiveSync.
> Cheers,
> Joseph
>
> On 9/29/11, Kerri Reid <[email protected]> wrote:
>> Hi,
>> I recently got a Braille Note classic QT. I had a Braillenote BT
>> classic but it no longer works. I am having diffculty getting my
>> braillnote classic QT to connect to my computer via active sinc.
>> I am running Windows XP
>> I have tried several versions of active sinc and know that 4.5 is
>> not compatible wiwth my braille note.
>> M braille note as Kesoft version five in it
>> and if I open my computer the computer knows there is a "mobile
>> device" as that is one of the things I can pick from besides the
>> usual "c drive" or "dvd drive" But when I pick mobile device none
>> of the folders show up and I can't move files from computer to
>> braille note. I know that I need to use active sinc, but can't
>> figure out my issue, any ideas, or what version of active sinc would
>> work best? Thanks!
>>
>>
>> --
>> Kerri and Sophie
>> black lab OTSD
>> "With Each Step Forward We Become a Team"
>>
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>>
>>
>



-- 
Kerri and Sophie
black lab OTSD
"With Each Step Forward We Become a Team"

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