Hi,
What address did you try to load when this occur? If you give us
the address of the site, then we'll be able to reproduce this.
As for the fatal app dialog, this is usually caused by KeySoft
trying to do something that is not allowed by the operating
system. Usually, a warm reset fixes it.
Cheers,
Joseph
----- Original Message -----
From: Christina Moore <[email protected]
To: [email protected]
Date sent: Fri, 21 Oct 2011 16:43:42 -0400
Subject: [Braillenote] Urgent: Application error message on Apex
Hi everyone,
I was just on my BN Apex and I was in keyweb when out of nowhere,
while trying to connect to the BARD website, my Apex brought up
the
message "Application Error Keysoft.exe has encountered a serious
problem and must shut down, I hit space with h to see what I was
supposed to do and it said to hit enter, which I did and I still
see
the message on the Braille display. I haven't tried any resets
because
I'm not sure which one is appropriate for this issue.
If anyone has any ideas, could they please reply ASAP because
I've got
a bit of Homework I've got to get done and I need the use of the
Apex.
Thanks.
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