Hi,
What version of KeySync and ActiveSync are you using? And what
version of KeySoft also? If using XP, then I recommend ActiveSync
4.5 with KeySync 4.0.
When you attempt to sync, I assume you've already established a
partnership between your computer and your Apex. So when you
attempt to sync info under Utilities/Synchronization option, does
your Apex sit there and do nothing but print "please wait?" If
so, is KeySync server running on your XP computer?
Cheers,
Joseph
----- Original Message -----
From: "Laury-Johnson, Shawnese (LARA)"
<[email protected]
To: "[email protected]"
<[email protected]
Date sent: Wed, 2 Nov 2011 00:32:17 -0400
Subject: [Braillenote] braille note syncing problems
Hello all I am too having problems with my bn syncing with
calendar and contacts. I have an apex and I am using microsoft
outlook and windows XP. Prior to getting the bn I had a pacmate
with the same system that I am using now and had no problems
syncing. I have contacted humanware and this issue is not
resolved yet for me. It is really important to me that I be able
to sync because I have a lot of contacts and meetings and this is
a feature/function that is necessary for me. The bn says please
wait once I select sync but no files are copied. Humanware tech
support said that I should manually enter my contacts into the bn
and delete them from outlook and re-install outlook. I am trying
to exhaust all other possibilities because I have over 400
contacts and taking their suggestion would be time consuming
beside the possibility that it might not correct the issue. I
was told that it is possible for the pacmate to have created the
calendar and contacts in such a way that the bn is unable to
copy.
Shawnese Laury-Johnson, MA, CRC, LLPC
Assistant East Region Manager
Michigan Commission for the Blind
3038 W. Grand Blvd. ste. 4-450
Det., Mi 48202
313.456.1957
FAX: 313.456.1645
[email protected]<mailto:[email protected]
___
Replies to this message will go directly to the sender.
If your reply would be useful to the list, please send a
copy to the list as well.
To leave the BrailleNote list, send a blank message to
[email protected]
To view the list archives or change your preferences, visit
http://list.humanware.com/mailman/listinfo/braillenote
___
Replies to this message will go directly to the sender.
If your reply would be useful to the list, please send a
copy to the list as well.
To leave the BrailleNote list, send a blank message to
[email protected]
To view the list archives or change your preferences, visit
http://list.humanware.com/mailman/listinfo/braillenote
