---- Original Message ------
From: "Laury-Johnson, Shawnese (LARA)"
<[email protected]
Subject: RE: [Braillenote] braille note syncing problems
Date sent: Wed, 2 Nov 2011 11:03:32 -0400
I am using key sync 4.0 and active sync 4.5. It says that key
sync. Is active and running and you are right it says please
wait and nothing happens. The keysoft version is 9.1. Any info
tha you can give to assist me with this will help.
Thanks
Shawnese Laury-Johnson, MA, CRC, LLPC
Assistant East Region Manager
Michigan Commission for the Blind
3038 W. Grand Blvd. ste. 4-450
Det., Mi 48202
313.456.1957
FAX: 313.456.1645
[email protected]
-----Original Message-----
From: Joseph Lee [mailto:[email protected]]
Sent: Wednesday, November 02, 2011 1:52 AM
To: Laury-Johnson, Shawnese (LARA);
[email protected]
Subject: re: [Braillenote] braille note syncing problems
Hi,
What version of KeySync and ActiveSync are you using? And what
version of KeySoft also? If using XP, then I recommend ActiveSync
4.5 with KeySync 4.0.
When you attempt to sync, I assume you've already established a
partnership between your computer and your Apex. So when you
attempt to sync info under Utilities/Synchronization option, does
your Apex sit there and do nothing but print "please wait?" If
so, is KeySync server running on your XP computer?
Cheers,
Joseph
----- Original Message -----
From: "Laury-Johnson, Shawnese (LARA)"
<[email protected]
To: "[email protected]"
<[email protected]
Date sent: Wed, 2 Nov 2011 00:32:17 -0400
Subject: [Braillenote] braille note syncing problems
Hello all I am too having problems with my bn syncing with
calendar and contacts. I have an apex and I am using microsoft
outlook and windows XP. Prior to getting the bn I had a pacmate
with the same system that I am using now and had no problems
syncing. I have contacted humanware and this issue is not
resolved yet for me. It is really important to me that I be able
to sync because I have a lot of contacts and meetings and this is
a feature/function that is necessary for me. The bn says please
wait once I select sync but no files are copied. Humanware tech
support said that I should manually enter my contacts into the bn
and delete them from outlook and re-install outlook. I am trying
to exhaust all other possibilities because I have over 400
contacts and taking their suggestion would be time consuming
beside the possibility that it might not correct the issue. I
was told that it is possible for the pacmate to have created the
calendar and contacts in such a way that the bn is unable to
copy.
Shawnese Laury-Johnson, MA, CRC, LLPC
Assistant East Region Manager
Michigan Commission for the Blind
3038 W. Grand Blvd. ste. 4-450
Det., Mi 48202
313.456.1957
FAX: 313.456.1645
[email protected]<mailto:[email protected]
___
Replies to this message will go directly to the sender.
If your reply would be useful to the list, please send a copy to
the list as well.
To leave the BrailleNote list, send a blank message to
[email protected]
To view the list archives or change your preferences, visit
http://list.humanware.com/mailman/listinfo/braillenote
___
Replies to this message will go directly to the sender.
If your reply would be useful to the list, please send a
copy to the list as well.
To leave the BrailleNote list, send a blank message to
[email protected]
To view the list archives or change your preferences, visit
http://list.humanware.com/mailman/listinfo/braillenote
