Hi Allison,
This is because you are going back in and changing something
before you save the email in your OutBox. So, Keysoft somehow
seems to think that you're starting a new email, and puts the
signature in there again, which doesn't make sense, but that's
what it does. So, you can do one of two things to fix this. The
first is to get into your email message, then hit space b for
block commands and mark the top of your signature as the top
marker. Then go down to the bottom of your signature, hit space
b again, and mark the bottom of your signature with the bottom
marker. Once back in the block commands menu, hit d and delete
the block from your document. The second (and I'm sorry, this is
a little obscure) is to hit y on the "rendy to send this email"
prompt. It will then save your email in your Outbox, so you can
edit
the message before you send it. So, if you need to fix something
in your email, go back to the KeyMail menu, then go to read
email, select the OutBox folder, and hit Enter to select your
email. Then you can go to your email message and edit what you
need to edit. The signature will not appear at the top of your
email then. I'm sorry that both of these methods are a little
tedious/obscure, but those are the only ways I've found to fix
this. Hope this helps!
Chris
"The real problem of blindness is not the loss of eyesight. The
real problem is the misunderstanding and lack of education that
exists. If a blind person has the proper training and
opportunity, blindness can be reduced to a mere physical
nuisance."
-- Kenneth Jernigan (President, National Federation of the Blind,
1968-1986
The I C.A.N. Foundation helps blind and visually impaired youth
in Maryland say "I can," by empowering them through providing
assistive technology and scholarships to camps and conventions
which help them be equal with their sighted peers. For more
information about the Foundation and to support our work, visit
us online at www.icanfoundation.info!
----- Original Message -----
From: Allison Fallin <[email protected]
To: Braillenote List <[email protected]
Date sent: Sun, 27 Nov 2011 07:55:22 -0600
Subject: [Braillenote] An e-mail Question
Hi everyone,
I'm back on the list after a long absence.
I'm a long-time Braillenote user, and I have an Apex, which I
love. I've had it since it first came out.
I have a question about e-mail.
I have set up a signature, as well as a reply signature. When
Keysoft asks me if I'm ready to send the e-mail and I say not
because I want to fix something, and I go into my outbox, open
the e-mail to make changes, my signature is at the top of the
e-mail, which of course I don't want. Why does this happen, and
is there any way to correct it?
Allison Fallin
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