Sharon:
Try uninstalling and then reinstalling the latest JAWS version.

JAWS is supposed to work on Windows XP. At some point you may need to change
to Windows Vista, or Windows 7, as support for Windows XP is going to run
out at some point.

Rob

Original Message
From: [email protected]
[mailto:[email protected]] On Behalf Of Sharon S
Sent: March-30-12 6:12 PM
To: Alex Stone; [email protected]
Subject: Re: [Braillenote] driver for jaws with latest jaws 13

Hi, I have the same problem. As soon as I selected the braillenote in my
list of braille displays in Jaws it stopped working. I talk to a support
person about it and they said I needed to run a repair of Jaws. Since I was
using the latest update to Jaws I couldn't use the Jaws CD to do the repair
I had to download the latest version from the Jaws website. I did all this
and when I tried to launch the downloaded Jaws to get the option to repair
it didn't give it to me. I ended up getting an error message saying I was
already running a version of Jaws 13 on this machine. So I'm not sure where
to go from here, I have thought about just uninstalling Jaws 13 and then
reinstalling it to see if that works.

I'm not sure if it has something to do with the version of windows. I am
running windows ExP with all updates.

It is nice to see this isn't just me but sorry I can't really help you get
out of the fix. If anyone else has any ideas I would love to hear them.

>From Shaz.
BN QT Apex and PK user.

----- Original Message -----
From: "Alex Stone" <[email protected]>
To: <[email protected]>
Sent: Saturday, March 31, 2012 9:32 AM
Subject: [Braillenote] driver for jaws with latest jaws 13


| Has anyone tried to install bn jaws drivers with the latest build of jaws
| 13? As I've found that if I try, it completely ruins my jaws installation,
| which will neither start nor speak. This is strange, as I have the drivers
| installed on the latest build on my pc at work, which I upgraded from the
| previous version, and seems to work fine.
|
| Cheers
|
| Alex
|
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