Hi Listers,
My student whose is a junior uses a Braillenote BT model not sure of the
keysoft version but it said something about 1998 when she did a reset on it.
Anyway the Braille display refuse to work. We have done countless resets
without holding any keys down without any results. The message that we get
when we tell the BN to have the Braille on yes the message is something about
currently Braille display not operating. I have never seen this message before
and it worries me.
Any suggestions? Thanks. I tried exercising the Braille display and it took
the cells away but it didn't bring them back. When I try to go into the
Braille display options it always has Braille turned off. When I press yes to
turn it on The Bn beeps and says Braille display is not operating. I have
tried all 3 resets now with no help. This happened just today. My student
said she didn't drop it or anything. She said that she was in a file and just
turned it off without returning to the main menu. I didn't think this should
cause a problem. She said when this has happened before she charges it the
Braille display comes back. She said it acts up around 75 percent in the
charging capacity and it works. I am completely confused by this problem.
Please help us! It appears to process everything okay just without the Braille
display.
Lisa
