Hi Gary. Firstly, let me say that one of the things that made me pleased to come and work for Pulse Data International was the way it handled the hardware upgrade. Contrast this with other PDA manufacturers who offer completely new units regularly, and I think PDI has behaved extremely ethically in making sure that existing users had a chance to upgrade their existing machines without having to buy a new unit. Of course, there is more to the new hardware than just Internet access. Also, having seen the numbers, I can tell you that if this were purely a business decision, we'd have to charge a lot more than we do for the board upgrades. Perhaps it would have been better if we had, because then there would be more resources for continuing development. However, as you rightly point out, not everyone has access to bottomless Government funding and we wanted to price the upgrades in a way that acknowledged the early adopters' contribution to the product.
Regarding the SDK, this pre-dates me of course, but what seems to have happened is that the SDK was originally planned before there was a massive customer clammer for a browser. Keep in mind that this BrailleNote list has a tiny fraction of our user base participating in it, and we get feedback from many other sources. The calls for a browser were overwhelming, so while promises were initially made to do the SDK, those resources were channelled into browser development. Since then, we've gone on to produce products in other markets that we don't generally hear about on this list. I appreciate though that if we made a public statement about something being iminent, you have a right to think it will happen. And that's why, while there is a tremendous amount of exciting stuff going on right now, I'm being disciplined and will not get specific until I'm absolutely sure when and what we will deliver. In the mean time, we have a package with very solid Foundations, with capabilities in our core applications well beyond those found in similar devices. And it's only going to get better. Jonathan Mosen BrailleNote Product Marketing Manager Pulse Data International Ltd DDI: +64-3-373-6192 Fax: +64-3-384 4933 Mobile: +64-21 466 736 Email: [EMAIL PROTECTED] Internet: www.pulsedata.com
