Dave, right if you are using the version of KeySync that is on the 5.0 CD, then this is definitely the problem. Log into the software distribution web site at http://pulsedata.propagation.net/SDW/User/Login.aspx
You will need to enter your serial number, that is to say the first five digits before the dash. The password is frog1 Alternatively, you could always ask for the 5.1 CD which contains the correct version of KeySync. I'll look into why you were sent the older CD and make sure we're including the correct one with new shipments. Jonathan Mosen BrailleNote Product Marketing Manager Pulse Data International Ltd DDI: +64-3-373-6192 Fax: +64-3-384 4933 Mobile: +64-21 466 736 Email: [EMAIL PROTECTED] Internet: www.pulsedata.com [EMAIL PROTECTED] wrote on 11/05/2004 08:40:49 a.m.: > Jonathan, > I have had the voice note only about four weeks. I have just reset it and > it says keysoft 5.1 The keysync file I am using came with the CD which says > version 5.0 on it. I cannot find anything relating to keysync on the pulse > data website. > Do you have a link? > -----Original Message----- > From: Jonathan Mosen [mailto:[EMAIL PROTECTED] > Sent: Monday, May 10, 2004 9:27 PM > To: [EMAIL PROTECTED]; Braillenote List > Subject: Re: [Braillenote] synchronizing files > > > > Hi Dave. It sounds to me like you have KeySync 1.0, and not 1.1, on your > PC. If you're using KeySoft 5.0, then you need to make sure you download the > new KeySync from Pulse Data's Software Distribution Web Site. This is also > compatible with Outlook 2003. > Jonathan Mosen > BrailleNote Product Marketing Manager > Pulse Data International Ltd > > DDI: +64-3-373-6192 > Fax: +64-3-384 4933 > Mobile: +64-21 466 736 > Email: [EMAIL PROTECTED] > Internet: www.pulsedata.com > --- > Outgoing mail is certified Virus Free. > Checked by AVG anti-virus system (http://www.grisoft.com). > Version: 6.0.676 / Virus Database: 438 - Release Date: 03/05/2004 > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.pulsedata.com/mailman/listinfo/braillenote >
