Lisa,

have you backed up anything onto a flash card? I always do this when I send a BN in. Just a thought for next time.

Jim Aldrich

At 04:47 PM 05/23/2005 , you wrote:
Hi listers,
I just got my braillenote BT back today from being serviced, and I'm missing several folders; along with their subsiquent files. I contacted tech support; who pretty much said that it looked like my flash disk had not been accessed; that they didn't access my flash disk - having no reason to. Several of these folders still exist with all of their corosponding files. I have also looked in the "none" folder on the flash disk and the keysoft disk, and found nothing. I also tried typing in the original folder name only to be told that it didn't exist. Any suggestions would be helpfull.
   Thank-you for your time and assistance,
   Lisa

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