I can feel the frustration, because like Jim Aldrich said, he ordered his, and 
a week later, he had one for himself and his wife.  Others have ordered way 
back.  They're still waiting.  I can see why people feel bad.  I can see the 
need for an outlet to vent.  It doesn't make sense.  Sorry for the two cents 
worth.


> ----- Original Message -----
>From: "Albert Sanchez" <[EMAIL PROTECTED]
>To: "Braillenote List" <[email protected]
>Date: Tue, 19 Apr 2005 21:56:25 -0400
>Subject: Re: [Braillenote] More Run Around from Pulse Data in California

>    Jonathan and list:

>What I can't understand is the system used to determine the
>order-of-shipment process.  I purchased the two SMA's required for both
>upgrades early last July and I know that a number of people who have
>purchased since I did  have received their upgrades while I, and others,
>still wait.  I think what we would all like to know is what specifically is
>the process used to determine the order-of-shipment.  Is it done by serial
>number? Geographically? Upgrade purchase date? At random?

>I also think that we all recognize and appreciate the difficulty in shipping
>6.1 then having to suspend shipping so that 6.11 can be integrated in to
>what is, I am sure, a wonderful product, but, quite frankly, our patients is
>growing somewhat thin with regard to the lack of information put forth by
>PDI/Humanware in California.

>I am
>Cordially yours,
>Albert Sanchez
>Al's Piano Tuning & Repair
>703-933-9303



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