Mary Ann, What version of keysoft are you running? Several of us have had the problem. If you are running version 5.1, you should have build 22. However, it may return after 2 to 3 month. (at least it did for me) A dot 456 reset solved the problem, but it's only been over a month so it might return. When I changed from 5.1 build to 5.1 22, the problem went away, so I was surprised when it reappeared again out of the blue. Hope this helps. To check your version, press chord I at the main menu.
Sue Mangis ----- Original Message ----- From: "marianne denning" <[EMAIL PROTECTED]> To: "Braillenote List" <[email protected]> Sent: October 17, 2004 7:38 AM Subject: Re: [Braillenote] can not run this version of key soft > I don't know why it happens but I get the same message every morning. I > push the thumb key until I get "Main Menu" back, turn the machine off and > then turn it back on and it is fine. I called tech support and we worked on > it a little but that didn't fix it but I have not had the chance to call > back again. > > Marianne > ----- Original Message ----- > From: "Richie Cavallaro" <[EMAIL PROTECTED]> > To: "Braillenote List" <[email protected]> > Sent: Saturday, October 16, 2004 6:27 AM > Subject: [Braillenote] can not run this version of key soft > > > > hi all: > > I got my braille note bt in june. Over the last couple of days i have > been > > noticing at least three times a day i turn my braille note on and i get > the > > following message: > > can not run this version of key soft. Why is this happening? > > > > > > ___ > > To leave the BrailleNote list, send a blank message to > > [EMAIL PROTECTED] > > To view the list archives or change your preferences, visit > > http://list.pulsedata.com/mailman/listinfo/braillenote > > > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.pulsedata.com/mailman/listinfo/braillenote >
