Jane, when this happened to me, it ended up being something that PDI had
to fix. Your flash disk has crashed, more than likely. Call tech
support. Sorry.

Susie


Susie Stageberg
Project ASSIST with Windows
Iowa Department for the Blind
(515) 281-1351 
[EMAIL PROTECTED]

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jane Jordan
Sent: Tuesday, November 16, 2004 10:59 AM
To: Braillenote List
Subject: [Braillenote] flash disk


I am about at my wits' end!!  My flash disk has been acting flaky for a
month or so now ... but usually I am able to fix it with several (ten
maybe) resets.  Today though, I can't bring it back!  I had pulled up my
address list around 9:00, or started to, and the whole thing just locked
up totally.  Nothing would work.  So I had to do a reset.  And another
... and another ... and another ...I have lost count of all the resets I
have had to do!  Is there no way that I can wipe the disk and just start
over somehow, even if I do lose data on it? All my really important
stuff is on my flash cards anyhow.  I have to wait about a month until I
can ship this equipment in ... can *anything*  be done?  As it is, I am
somehow running the machine from keysoft system disk.  still able to use
my flash cards, still able to do my math and look at other important
stuff.  Can even check the time--but I can't access my
address list or planner.   I have the feeling that running this from the
keysoft system disk isn't good, either  But I don't know what else to
do!

I know when this is sent in I'm going to tell them to replace or repair
the disk in addition to cleaning my Braille display, giving me another
battery ... sheesh!  Will this ever work properly so I don't have to
send it in twice a year!?  That's how it appears to me.  OK maybe I
haven't had to send it in that often but it sure feels like it.

Does anyone anywhere have any ideas on what to do about my flash disk?
How do I get it back  How do I wipe it and start over?  Do I do anything
at all? Do I keep doing this ad-hoc thing of running it from the keysoft
system disk and hope to pull through until I can send it in? Even if I
manage to get the flash disk back by some miracle, how do I keep it from
happening again??

Jane

PS it's now 10:54 according to my laptop's clock.  Now, of course that
I've written this email, I did a reset on a whim and it fixed it.  I
think. tempporarily anyhow. It's back to keysoft version 5.1 build 22.
But my above questions still stand.  Any ideas, anyone?


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