Wow, I'm doing the ghost email thing, and had no clue there was so much
junk. I'm deleting and deleting and deleting, occasionally looking at the
fragments of other fields, and finding messages from years ago. This is
unreal! Thanks for the tips. And to think I almost didn't look at this
thread, figuring it was about non-existent emails in the outbox.
Peggy
In war: resolution. In defeat: defiance. In victory: magnanimity. In peace:
goodwill. - Sir Winston Leonard Spencer Churchill
At 02:24 PM 12/23/2004, you wrote:
Hi Sam and others:
I will attempt to give you steps as to how to clean out these email. In
doing so, you will be able to see which type of ghost email I am referring to.
1. From the main menu, press a to enter the address list. Press s to
enter the keylist set up options, and s yet again to select a keylist file.
2. Press backspace, because the default drive given is keylist. Pressing
backspace will allow you to choose a different drive. Choose keymail, and
choose the email folders.cdb file.
3. You will now be returned to the keylist setup menu, so press space
with e (escape) to exit back to the main keylist menu. Press l to look up
an "address". You will be told to "please wait" as the databases
change. This process can take anywhere from 1 to 15 minutes, in my
experience, depending on how large your database currently is. Do not
turn off your unit, do not reset your unit, do not do anything to your
until until the process has completed itself.
4. You will now be placed on the "selection list" for an email message,
which resembles the "selection list" for an address, except that instead
of displaying first name, last name, etc, you ine presented with "to,
from, subject", etc.
5. Navigate to the date index field, which is the ninth field, and press
enter. After a few seconds, you will be placed at the top of the database
selection list by date index, so you will see something like Thursday,
December 23, 2004. Press space with dots 4,5,6 (read with b) to go to the
very bottom of your database. You will now notice that the date index
field is now blank. These, my fellow friends, are the mysterious ghost
email. To see what I mean, navigate to the "body" field of this message,
and press enter. You will either see ?----comoriginal message----"
followed by the contents of a message that, most likely, you've deleted
long ago.
6. You can now navigate back to the blank date index field and delete
these messages by pressing backspace with dots 2,3,5,6 (control with 8,
possibly) and confirming with yes. As long as the date index field is
blank, you can rest assure that these are these silly accumulating ghost email.
Note: when you return to keymail and attempt to write a message or read
from any folders, including the inbox, you will again be presented with
"please wait", followed by another possibly substantial waiting
period. Again, do not press reset or turn the unit off while this process
is occurring. I would also recommend that you free database space, just
to see how much space you've gained by cleaning all of these out.
I hope this has helped you all some. I highly recommend doing this, as
you can fee up quite a substantial amount of space.
>------ original message ------
>from: sam <[EMAIL PROTECTED]
>Subject: re: [Braillenote] ghost email in keysoft 6.1
>Hello Laura,
>Although I am not Pulsedata, I was wondering if you could tell me what
ghost email you were talking about? Do you mean the email attachments
that you can get to by going by way of your directory to email folders
and then to your attachment folder? I know that there are attachments
that get stored there if they are not properly deleted from your
email. I was just curious, because I was trying to find the place about
which you were speaking. Thanks in advance for the answer.
>Sam
>> ----- Original Message -----
>>From: "laura wolk" <[EMAIL PROTECTED]
>>To: [email protected]
>>Date: Wed, 22 Dec 2004 06:46:14 -0500 (EST)
>>Subject: [Braillenote] ghost email in keysoft 6.1
>>I am wondering if the problem with ghost email that accumulate in the
email folders.cdb database and have to be cleared manually will still
occur in 6.1? I am not speaking of how sometimes a user will be notified
that she has email in the outbox when they really do not exist. Rather,
I am referring to the blank or messages that only contain the "original"
message of some far forgotten email that appear in the email folders
database. Currently, a user has to open this database in keylist and
clear them out herself (assuming she even knows that this is a problem
because, once again, it is not documented in the manual).
>>I haven't done this in awhile, and have just cleared out 25 such
messages from my db, freeing up about 800,000 kb in the database. I am
wondering if the new keymail structure will fix this issue, or, at the
very least, if PDI will give their users the consideration of notifying
them with steps to clear them out themselves.
>>Thank you, Laura
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