Hello Laura and Maria, Thank you both very much for the explanation. I get it! It would be interesting to know why this happens. You are right. There were a lot of emails I thought I deleted. Freed up much database space. Thanks again.
Sam > ----- Original Message ----- >From: "laura wolk" <[EMAIL PROTECTED] >To: Braillenote List <[email protected] >Date: Thu, 23 Dec 2004 17:24:40 -0500 (EST) >Subject: re: [Braillenote] ghost email in keysoft 6.1 >Hi Sam and others: >I will attempt to give you steps as to how to clean out these email. In doing >so, you will be able to see which type of ghost email I am referring to. >1. From the main menu, press a to enter the address list. Press s to enter >the keylist set up options, and s yet again to select a keylist file. >2. Press backspace, because the default drive given is keylist. Pressing >backspace will allow you to choose a different drive. Choose keymail, and >choose the email folders.cdb file. >3. You will now be returned to the keylist setup menu, so press space with e >(escape) to exit back to the main keylist menu. Press l to look up an >"address". You will be told to "please wait" as the databases change. This >process can take anywhere from 1 to 15 minutes, in my experience, depending on >how large your database currently is. Do not turn off your unit, do not reset >your unit, do not do anything to your until until the process has completed >itself. >4. You will now be placed on the "selection list" for an email message, which >resembles the "selection list" for an address, except that instead of >displaying first name, last name, etc, you ine presented with "to, from, >subject", etc. >5. Navigate to the date index field, which is the ninth field, and press >enter. After a few seconds, you will be placed at the top of the database >selection list by date index, so you will see something like Thursday, >December 23, 2004. Press space with dots 4,5,6 (read with b) to go to the >very bottom of your database. You will now notice that the date index field >is now blank. These, my fellow friends, are the mysterious ghost email. To >see what I mean, navigate to the "body" field of this message, and press >enter. You will either see ?----comoriginal message----" followed by the >contents of a message that, most likely, you've deleted long ago. >6. You can now navigate back to the blank date index field and delete these >messages by pressing backspace with dots 2,3,5,6 (control with 8, possibly) >and confirming with yes. As long as the date index field is blank, you can >rest assure that these are these silly accumulating ghost email. >Note: when you return to keymail and attempt to write a message or read from >any folders, including the inbox, you will again be presented with "please >wait", followed by another possibly substantial waiting period. Again, do not >press reset or turn the unit off while this process is occurring. I would >also recommend that you free database space, just to see how much space you've >gained by cleaning all of these out. >I hope this has helped you all some. I highly recommend doing this, as you >can fee up quite a substantial amount of space. >>------ original message ------ >>from: sam <[EMAIL PROTECTED] >>Subject: re: [Braillenote] ghost email in keysoft 6.1 >>Hello Laura, >>Although I am not Pulsedata, I was wondering if you could tell me what ghost >>email you were talking about? Do you mean the email attachments that you can >>get to by going by way of your directory to email folders and then to your >>attachment folder? I know that there are attachments that get stored there >>if they are not properly deleted from your email. I was just curious, >>because I was trying to find the place about which you were speaking. Thanks >>in advance for the answer. >>Sam >>> ----- Original Message ----- >>>From: "laura wolk" <[EMAIL PROTECTED] >>>To: [email protected] >>>Date: Wed, 22 Dec 2004 06:46:14 -0500 (EST) >>>Subject: [Braillenote] ghost email in keysoft 6.1 >>>I am wondering if the problem with ghost email that accumulate in the email >>>folders.cdb database and have to be cleared manually will still occur in >>>6.1? I am not speaking of how sometimes a user will be notified that she has >>>email in the outbox when they really do not exist. Rather, I am referring >>>to the blank or messages that only contain the "original" message of some >>>far forgotten email that appear in the email folders database. Currently, a >>>user has to open this database in keylist and clear them out herself >>>(assuming she even knows that this is a problem because, once again, it is >>>not documented in the manual). >>>I haven't done this in awhile, and have just cleared out 25 such messages >>>from my db, freeing up about 800,000 kb in the database. I am wondering if >>>the new keymail structure will fix this issue, or, at the very least, if PDI >>>will give their users the consideration of notifying them with steps to >>>clear them out themselves. >>>Thank you, Laura >>>___ >>>To leave the BrailleNote list, send a blank message to >>>[EMAIL PROTECTED] >>>To view the list archives or change your preferences, visit >>>http://list.pulsedata.com/mailman/listinfo/braillenote >>___ >>To leave the BrailleNote list, send a blank message to >>[EMAIL PROTECTED] >>To view the list archives or change your preferences, visit >>http://list.pulsedata.com/mailman/listinfo/braillenote >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.pulsedata.com/mailman/listinfo/braillenote
