There are a lot of people in the United States who haven't received upgrades, trust me. In fact, in the state of Iowa, I know of not one single individual who has received the upgrade as yet.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Truong Sent: Tuesday, March 08, 2005 4:20 PM To: 'Braillenote List' Subject: RE: [Braillenote] 6.1 and PDI HI Jonathan, You write: "Dick, there are three problems that we are aware of relating to 6.1. So I think it is a gross exaggeration to talk about all the problems." Hahahahah! If there aren't many problems with 6.1 then how come us Australians haven't been able to obtain our 6.1 upgrades as yet? When I inquired regarding the arrival of the KS6.1 upgrade to Australian customers, I was told that there were too many bugs in 6.1 and that we'd only get our upgrades when these bugs were properly ironed out. Please, give me a break! Why should we have to wait for our upgrades while other customers from other countries are already using the capabilities of KS6.1? It's funny isn't it. First we can't use your company's GPS software to it's full potential because you guys won't make Australian maps available to us and now we get jibbed on our KS6.1 upgrades. If you're going to release a product such as the KS6.1 upgrade then it should be made available to all of the eligible customers not just a select few countries. David Truong E-mail and MS messenger: [EMAIL PROTECTED] Skype: blindboxer1967 Home Page: http://members.optusnet.com.au/davidtruong/ -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Wednesday, March 09, 2005 6:25 AM To: Braillenote List Subject: RE: [Braillenote] 6.1 and PDI Dick, there are three problems that we are aware of relating to 6.1. So I think it is a gross exaggeration to talk about all the problems. I'm certainly prepared to front up on this list and state clearly where there are issues as I did yesterday, however I'm not prepared to let exaggerations go unchallenged because negativity is contagious. There was an issue relating to the database conversion process from the old format to the new one with respect to dial-up customers, for which we documented a work-around within a very short time and will be fixed in 6.11. And there are issues with the e-mail. Finally, a particular hard disk drive that was never that widely sold does not have a Windows CE 4.2 driver at this time and we are working on that. The issue with the Superdisk is well documented in the release notes, and the manufacturer has now come up with a driver for us. So this was not a defect, but a decision we made. There are far many more people who don't use Superdisk drives than do, so we made the call to clearly document it and release 6.1 pending the availability of a new driver from the manufacturer. KeySoft 6.1 upgrades the entire operating system and adds some major improvements in performance and functionality. We'll do all we can to fix the small number of issues there are, but I can assure you, beta testers did a fine job in helping us put together a major technically ambitious project. To have been able to construct a completely accessible operating system upgrade is something very new. Jonathan Mosen BrailleNote Product Marketing Manager HumanWare DDI: +64-3-373-6192 Fax: +64-3-384 4933 Mobile: +64-21 466 736 Email: [EMAIL PROTECTED] http://www.humanware.com "Richard Myers" <[EMAIL PROTECTED] l.com> To Sent by: [email protected] braillenote-bounc cc [EMAIL PROTECTED] .com Subject RE: [Braillenote] 6.1 and PDI 08/03/2005 08:17 p.m. Please respond to Braillenote List <[EMAIL PROTECTED] .pulsedata.com> Hello, Isaac, I am probably in the vast minority here, but I agree with you, especially as regards the charge date and shipping date. Think of all the interest someone is making off that money for almost 6 months, and think of all the interest and use of that money you have lost. From what I have read on this list, the forced purchase of the intermediate software is unfair. Also, from reading all the problems people are having with 6.1, it is beginning to look as if we all are beta testers for a hastily cobbled together system. I hope I am wrong here. I was wrong when I offered to convert audio tapes to Braille-readable text because suddenly everyone found the instructions in text somewhere in their instruction CDs. Perhaps I will be wrong again when users suddenly discover that they were just not reading the instructions correctly. In hopes of a better tomorrow Dick Myers From: Isaac Obie <[EMAIL PROTECTED]> Reply-To: Braillenote List <[email protected]> To: [email protected] Subject: [Braillenote] 6.1 and PDI Date: Mon, 7 Mar 2005 12:27:39 -0500 (EST) Hello floks, I am appalled at these things: 1. having one's credit card charged the day the order for 6.1 was placed although the order didn't come in until six months later. 2. Not being told that 6.1 lacked the ability to allow one to use their superdisk drive. 3. the fact that 6.1 lacks bluetooth support. 4. that PDI chose not to inform people of these things when and where they occurred. 5. the lack of communications between PDI and it's customers. I would've contested the charge to my credit card immediately! You don't charge me until you ship the goods, otherwise I contest! I certainly don't understand these issues. Now I know why people are anxious about their upgrades arriving! they've been charged! I believe the list deserves explanations of these tactics. thank you. Isaac ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenote (8):[(8) ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenot ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenote
