I have not gotten my upgrade yet, am eagerly awaiting it, but, I have to
state here that even without the upgrade the Braille Note for me is an
invaluable tool, I use mine every single day and have since January
2001.  

If I can be of any help in testing let me know.  I don't use the e-mail
only because I have DSL and never did get a network card, but my
wireless is waiting eagerly to show me how it can work.  



Rose Combs
[EMAIL PROTECTED] 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Tuesday, March 08, 2005 1:25 PM
To: Braillenote List
Subject: RE: [Braillenote] 6.1 and PDI


Dick, there are three problems that we are aware of relating to 6.1. So
I think it is a gross exaggeration to talk about all the problems. I'm
certainly prepared to front up on this list and state clearly where
there are issues as I did yesterday, however I'm not prepared to let
exaggerations go unchallenged because negativity is contagious. There
was an issue relating to the database conversion process from the old
format to the new one with respect to dial-up customers, for which we
documented a work-around within a very short time and will be fixed in
6.11. And there are issues with the e-mail. Finally, a particular hard
disk drive that was never that widely sold does not have a Windows CE
4.2 driver at this time and we are working on that.

The issue with the Superdisk is well documented in the release notes,
and the manufacturer has now come up with a driver for us. So this was
not a defect, but a decision we made. There are far many more people who
don't use Superdisk drives than do, so we made the call to clearly
document it and release 6.1 pending the availability of a new driver
from the manufacturer.

KeySoft 6.1 upgrades the entire operating system and adds some major
improvements in performance and functionality. We'll do all we can to
fix the small number of issues there are, but I can assure you, beta
testers did a fine job in helping us put together a major technically
ambitious project. To have been able to construct a completely
accessible operating system upgrade is something very new. Jonathan
Mosen BrailleNote Product Marketing Manager HumanWare

DDI: +64-3-373-6192
Fax:  +64-3-384 4933
Mobile: +64-21 466 736
Email: [EMAIL PROTECTED]
http://www.humanware.com


 

             "Richard Myers"

             <[EMAIL PROTECTED]

             l.com>
To 
             Sent by:                  [email protected]

             braillenote-bounc
cc 
             [EMAIL PROTECTED]

             .com
Subject 
                                       RE: [Braillenote] 6.1 and PDI

 

             08/03/2005 08:17

             p.m.

 

 

             Please respond to

             Braillenote List

             <[EMAIL PROTECTED]

              .pulsedata.com>

 

 





Hello, Isaac,
I am probably in the vast minority here, but I agree with you,
especially as regards the charge date and shipping date.  Think of all
the interest someone is making off that money for almost 6 months, and
think of all the interest and use of that money you have lost.  From
what I have read on this list, the forced purchase of the intermediate
software is unfair.  Also, from reading all the problems people are
having with 6.1, it is beginning to look as if we all are beta testers
for a hastily cobbled together system. I hope I am wrong here.  I was
wrong when I offered to convert audio tapes to

Braille-readable text because suddenly everyone found the instructions
in text somewhere in their instruction CDs.  Perhaps I will be wrong
again when users suddenly discover that they were just not reading the
instructions correctly.

In hopes of a better tomorrow

Dick Myers

From: Isaac Obie <[EMAIL PROTECTED]>
Reply-To: Braillenote List <[email protected]>
To: [email protected]
Subject: [Braillenote] 6.1 and PDI
Date: Mon, 7 Mar 2005 12:27:39 -0500 (EST)

Hello floks,
I am appalled at these things:
1. having one's credit card charged the day the order for 6.1 was placed
although the order didn't come in until six months later. 2. Not being
told that 6.1 lacked the ability to allow one to use their superdisk
drive. 3. the fact that 6.1 lacks bluetooth support. 4. that PDI chose
not to inform people of these things when and where they occurred. 5.
the lack of communications between PDI and it's customers. I would've
contested the charge to my credit card immediately! You don't charge me
until you ship the goods, otherwise I contest! I certainly don't
understand these issues. Now I know why people are anxious about their
upgrades arriving! they've been charged! I believe the list deserves
explanations of these tactics. thank you. Isaac

___
To leave the BrailleNote list, send a blank message to
[EMAIL PROTECTED]
To view the list archives or change your preferences, visit
http://list.pulsedata.com/mailman/listinfo/braillenote



(8):[(8)



___
To leave the BrailleNote list, send a blank message to
[EMAIL PROTECTED]
To view the list archives or change your preferences, visit
http://list.pulsedata.com/mailman/listinfo/braillenot



___
To leave the BrailleNote list, send a blank message to
[EMAIL PROTECTED]
To view the list archives or change your preferences, visit
http://list.pulsedata.com/mailman/listinfo/braillenote





Reply via email to