Hello, Sarah,
What you say is absolutely true. However, the ROM is nothing but a couple
of memory chips, probably easily replaceable. Most of those ROM chips just
plug in, don't even need to use sophisticated tools or anything. It sure
wouldn't be any problem at all for the vendor to send you some new ROM chips
with the old operating system on them for just in case things did not go
right with the upgrade. I have been finding out that is not the whole
story, though. The rest of the story, as Paul Harvey is apt to say, is that
when you ask the vendor for a new ROM chip set, you are liable to receive
the reply that they do not any longer support the old operating system, so
they have none left. I ran into that problem when my hard drive recently
crashed and took with it some very nice software I was running to keep my
computer clock on time. The software, for full credit where it belongs, was
called "Say the Time", sold by Provenio. I E-mailed the vendor, then called
them on the phone in hopes they would send me a new copy of the software. I
figured that since I had bought it in the first place, they at least owed me
that. Instead, they bllatently lied to me and said they did not have that
old version, but would sell me a new version for the full retail price,
since I had the older version for more than six months. I thought that was
rather nice and thoughtful of them, and suggested where they could insert
their new and wonderful software. I think that PDI will be a little easier
to deal with, though, since their system is far more expensive, with a much
smaller customer base.
Dick Myers
From: "Sarah Cranston" <[EMAIL PROTECTED]>
Reply-To: Braillenote List <[email protected]>
To: "Braillenote List" <[email protected]>
Subject: RE: [Braillenote] Trepidation
Date: Wed, 9 Mar 2005 11:39:18 -0600
That will never happen. PDI made it extremely plain that the upgrade to
version 6.1 burns the new operating system and the new version of Keysoft
into rom. There is no going back and never will be. Once you upgrade,
that's the way it will stay. Remember, it's not a laptop or PC, it's a PDA
with all the proprietary things that entails.
Sorry to give disappointing news.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Richard
Myers
Sent: Wednesday, March 09, 2005 11:15 AM
To: [email protected]
Subject: RE: [Braillenote] Trepidation
Hello, Terry,
Well, putting my two cents' worth in here, I would not upgrade until I was
assured that I could revert to 5.1 if things started to go down the tube.
That does happen, you know.
Been down the tube a few times.
Dick Myers
From: "Powers, Terry (NIH/OD/DEAS)" <[EMAIL PROTECTED]>
Reply-To: Braillenote List <[email protected]>
To: 'Rhonda Clark' <[EMAIL PROTECTED]>, 'Braillenote
List'<[email protected]>
Subject: RE: [Braillenote] Trepidation
Date: Wed, 9 Mar 2005 10:55:42 -0500
Hi rhonda;
You mean my 5.1 will be deleted off my machine when 6.11 is put on. If
something goes wrong the machine can not back up to 5.1 like 5.1 can back up
to 5.0. What do we do, keep it on disk in case something goes wrong?
Terry
-----Original Message-----
From: Rhonda Clark [mailto:[EMAIL PROTECTED]
Sent: Wednesday, March 09, 2005 10:35 AM
To: Braillenote List
Subject: Re: [Braillenote] Trepidation
Brenda, it won't help to store the old upgrade if you install the new one.
Once installed, you can't go back, unless I'm not understanding your
meaning.
----- Original Message -----
From: "Brenda Mueller" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Tuesday, March 08, 2005 10:14 PM
Subject: Re: [Braillenote] Trepidation
> Well,Bob, I haven't been too eagger to upgrade. I think a company comes
up with one good program, and then when it starts to compete, it just adds
bells and whistles. Now didn't this company merge? Either that entity will
come up with a good product, or I'm gone.
> This stuff about email problems and disk denied problems shouldn't have
happened. Now in all fairness, maybe some users created the problem by
leaving cards and such in the system, something I don't do. Still I'm
suspicious of the upgrades. I'm not paying $300 for a batch of errers.
Besides, the new program with instructions should come on a Compact flash
card or a disk
> You shouldn't need a PC to add a new program. Since I'm airing what I
think, I'll tell you something else. Whoever would send a disk drive
without a way to format those disks? I shouldn't have to do it on another
piece of equipment. I should be able to do it with my Voice Note. That
oversight is just stupid in my oppinion. Fix it. I brought this up before
with no response. In addition, I called the company with a problem I had
some two weeks ago. I sat on hold for about 45 minutes, left a message, and
got no response. I finally found a solution, but is this what PDI calls
service? Yes, I enjoy my system as it is, but I'm scared to send it back.
They might ruin it.
>
> In addition, I think my previous version should be stored on that card
in
case the newer version doesn't work. Loosing emails and abilities to use
flash cards etc. is inexcusable, especially for the prices PDI charges.
That's my view.
>
>
>
> Brenda Mueller
> > ----- Original Message -----
> >From: bob mates <[EMAIL PROTECTED]
> >To: Rhonda Clark <[EMAIL PROTECTED]>,Braillenote List
<[email protected]
> >Date: Tue, 08 Mar 2005 11:05:40 -0800
> >Subject: Re: [Braillenote] Trepidation
>
> >Hi, Rhonda and list: Rhonda, I think you make a very salient point.
Trust your instincts, as I will, about this product. In general, the BN has
been a great product. I intend, for the time being, to stick with 5.1.
That's me. I'm sure that, eventually, these problems will be resolved. As
Rhonda said, if you're not sure, don't install. Have a great day. God
bless. Bob and Maxy-wax
>
>
> >___
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> >[EMAIL PROTECTED]
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> >http://list.pulsedata.com/mailman/listinfo/braillenote
>
>
>
>
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>
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