Well, I've had my BII for about three (3) years (and love it) and suddenly about two months ago, my LED display upon reaching 94-95 temp starts going blank and won't brew. Called WLL and then checked all of my wiring to make sure all were secure. They were.
I sent it in for them to fix . From the time I shipped it to them to when I got it back was 6 weeks. My costs for the repair was $192.00 for the LED display and $146.25 for the labor. To check the unit overall was another $65 for a tune-up of the "repaired" machine (I asked for that to make sure everything was up to snuff). Cost me $75 to pack and ship it to NY for a grand total of $479. When I finally received my BII back, the LED looked and worked great, but after this "tune-up" something was happening that had NEVER happened before...my OPV wasn't working (nor adjusting) correctly as with blind PF in, I could reach 10 BAR of pressure, but when brewing the BAR would read and move up to 4...5...6...then drop to no pressure and just hum with no brewing from the PF. I called and talked to Todd at WLL and he tried to help me adjust the OPV multiple times and shots later and to no avail. I sent it back to WLL once again (man, I hate to spend another 6 weeks with my fingers crossed...not counting the expense/time of having to pad and wrap the BII once again. WLL is nice, but I sure hope that they get it right this time. I'm not completely sold on the fact that they look the machine over very well before sending it back to the customer. Upon receiving my BII back and working with Todd on the OPV & taking the back off of the unit, the insulation on the rear boiler had been soaked wet and had sluffed/ sagged half-way down the boiler and had not been replaced nor had it been made sure to cover the top half of the boiler. Maybe this was an oversight, but I hope they do a better job this time around as I have always had great experiences with WLL. I need my BII back! When working, it is the best machines out there, IMO. Thanks for listening... --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Brewtus" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/brewtus?hl=en -~----------~----~----~----~------~----~------~--~---
