Hello!

I just received my brand new Brewtus IV but it looks like it's a lemon.
I plugged it in, turned the ON switch and the pump started immediately. It 
started sipping out water from the reservoir and it kept and it kept until 
I saw that the water is dripping from the bottom of the machine.
When I saw that I turned it OFF.
Called the supplier (it's in another country) who suggested to take the 
cover off and give them more details.
I turned back the machine with the cover off and I saw the water is coming 
out from the bottom of the safety valve when I switched the ON/OFF switch.

Looking more thoroughly I saw the yellow/green GROUND cable that goes to 
the level control box was unplugged (probably due to transport).
I was thinking that I solved the problem. Connected back the ground cable 
and turned back the machine ON.
The pump is starting again however this time something different is 
happening; Instead of the water going to the boiler, it will go back to the 
reservoir. The pump just keeps going and going without stopping and the 
water never reaches the boiler.

If I unplug the ground cable from the control box OR from the water level 
probe/sensor the boiler gets filled but the pump is not stopping when the 
boiler is full.
I tried removing the water level probe and put it back but it's the same. 
The machine is new. 

What could cause the pump not to send water to the boiler when the ground 
cable is connected ?
I killed 6 hours the afternoon I got the machine trying to get to the 
bottom of this.
There was a similar problem here but that was solved by connecting the 
ground cable. This is not my case though. Any ideas ?

Thank you!

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