At 11:07 PM 12/10/2012, you wrote:
Hello!

I just received my brand new Brewtus IV but it looks like it's a lemon.
I plugged it in, turned the ON switch and the pump started immediately. It started sipping out water from the reservoir and it kept and it kept until I saw that the water is dripping from the bottom of the machine.
When I saw that I turned it OFF.
Called the supplier (it's in another country) who suggested to take the cover off and give them more details. I turned back the machine with the cover off and I saw the water is coming out from the bottom of the safety valve when I switched the ON/OFF switch.

As I recall the first thing you need to do when receiving the machine is to lift up the lever and let the brew boiler fill until water starts coming out of the group. Did you do that?

Ira
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