Julia wrote about her phone number change problems, and then Jeroen wrote about his, and said:
>Anyone want to top *that*? My wife and I moved into an apartment when we got married in August of 1999. In October, we received a phone message from a video rental store called Hollywood Video saying we had an overdue rental. We don't even have a membership with them, so we called the 800 number (toll free long distance) that they provided and explained to them that we don't have an account, they must have an incorrect number on file. They said they would remove our number from the file, and we though everything was fixed. A couple of months later, the same thing happened. When we called the 800 number, the apologized for not taking our number out of their system the first time and assured us they would this time. About 4 months later, it happened again, except my wife was at home when they called. They actually *gave us the name* over the phone of the person listed for this account. This violates their privacy policy and probably violates the law. They insisted that they would take care of it this time and we shouldn't be getting any more calls from them. When we received a message from them again a couple of months later, we called the police and asked their advice. They had us report the person's name to their fraud division, as she was fraudulently using our phone number. We haven't heard from Hollywood Video since. However, while all of this was going on, we started to get collection calls for a different person. Everytime it would happen (and it was various different collection agencies), we would tell them that the person they mentioned didn't live at this phone number. Apparently this woman had our number on her checks, and bounced checks on a regular basis. She is supposed to live in Kansas City, but we can't find her name in the phone book or in any online phone directory. We also tried calling various numbers that are close to our number to see if she or her check printing company just reversed a couple of numbers, but have been unable to locate her. She also has been reported to the KCPD fraud division. Reggie _________________________________________________________________ MSN Photos is the easiest way to share and print your photos: http://photos.msn.com/support/worldwide.aspx
