http://www.monbiot.com/dsp_article.cfm?article_id=510

Companies are creating false citizens to try to change the way we think 

By George Monbiot. Published in the Guardian 14th May 2002 

Persuasion works best when it's invisible. The most effective marketing
worms its way into our consciousness, leaving intact the perception that
we have reached our opinions and made our choices independently. As old
as humankind itself, over the past few years this approach has been
refined, with the help of the internet, into a technique called "viral
marketing". Last month, the viruses appear to have murdered their host.
One of the world's foremost scientific journals was persuaded to do
something it has never done before, and retract a paper it had published.

While, in the past, companies have created fake citizens' groups to
campaign in favour of trashing forests or polluting rivers, now they
create fake citizens. Messages purporting to come from disinterested
punters are planted on listservers at critical moments, disseminating
misleading information in the hope of recruiting real people to the
cause. 

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