I'm sticking mostly to the personal communications...

--- Jan Coffey <[EMAIL PROTECTED]> wrote:
[> >I wrote:]
<snippage throughout> 

> >> At times I wish people would just get the Gist of
> >> what I or others mean and not
> >> pick apart the details which are often due to
> >> misspeaking. 
> >
> >What I notice about email, as much as I enjoy the
> >List, is that as _conversation_ it is lacking ~1/4+
> (I am _so_ guessing this figure!) 
> 
> I keep hearing %70 but I also work with an
> anthropological linguist who says
> this figure is ridiculous and depends greatly on
> culture. 

Wow...was *I* off-base.  A speech pathologist
colleague says the figures vary from 60 - 90+%! (in
face-to-face conversation, America)

> >of the communication
> >that occurs in face-to-face interactions.  Body
> >language, facial expression and tone-of-voice can
> >enhance, reinforce, shade/nuance, and even reverse
> or negate the words spoken.  

This was my thought, but I wasn't so totally wrong:

http://canfield.etext.net/Chapter1.htm#aspects
"...Nonverbal communication can accent, complement,
contradict, regulate, repeat and substitute for verbal
communication.(Richmond & McCroskey, 1992)"

> There are many who do not necessarily fit the same
> mold. Algonquin men for
> instance can use very little body language when
> speaking among friends in
> agreement, but can show �exaggerated� body language
> when only very slight disagreement. 

Culture certainly seems to be a huge factor (there
were also a lot of sites about Japanese nonverbalese).
I think gender is too (see below).
 
> Many Dyslexics (such as myself) are very good at
> �reading people� only, not
> while they themselves are talking. I can tell you my
> hypothesis on what I am
> doing. I am trying to process my thoughts into
> language and that is the same
> system I use to read body language. The system I
> would use to process
> language most likely developed early and was coded
> for some other task (most likely visual processing) 
....> If someone makes an exaggerated
> expression then I stop translating
> thoughts to words, loose my place, and have to reset
> to get back...<sniplet>...It is important for me to
> note here that I can very
> easily talk and perform motor functions or logical
> processing at the same time.... 
> 
> >Emotions are a pale shadow
> >of this vibrant non-verbal signaling.  For me
> >especially, both by nature (I have 'always' been
> >empathic) and training (observation is vital to
> >medical personnel), this void hampers my ability to
> >understand what is actually *meant* rather than
> just what is being *written.*
> 
> So do you naturally try to read in and fill the gap
> between the written word
> and the �to coin and acronym- NVS (non-verbal
> signaling)? Do you try and
> imagine what the NVS would be? Do you try and read
> between the lines on an emotional level?

I 'visualize' the NVS *without* trying.  ;)
Especially tone-of-voice, which is so often critical
to interpretation of what is said (IMO).  [more on
that below, WRT my 'dress frex']  So when I'm really
stressed, my own emotion colors words I read unless I
try very hard *not* to let that happen.  But in
face-to-face conversation, that is much less a problem
because of NVS cuing. (?sp?)
 
> >Now in non-vital matters, "white lies" and "spin"
> >are to be expected -- frequently I still find it
> >annoying, but must admit to using both!

See discussion below re: spin vs. finessing.  I
actually use 'finessing' rather than spin (I see the
latter more as political rather than personal) -- I
was using the term 'spin,' but in actual conversation
I have never used it except in a political context. 
If you want to call this semantics, ok.  :)

> I only use this crap at work.
> 
> >> I am interested in your take on person to person
> >> communication, what you think
> >> would have been the most appropriate action taken
> by Bush et. al., and how
> >> the spin doctors from their opposition could have
> >> been dealt with without
> >> resorting themselves to any degree of "spin"/
> >
> > First part: answered, at least partially, above. 
> > ....a certain degree of "white lying/spin" is
> > necessary to keep social interactions smoother. 
> Frex(sp?):
> > a friend, obviously pleased with her new purchase,
> > asks you at a party how you like her new dress. 
> Do you say , "All those ruffles - I'm thinking:
> "potato
> > chips," and that shade of yellow makes you look
> like a
> > zombie!" or "Oh, so Victorian is back "in" now? 
> You know, I think that green-&-blue scarf of yours
> would *really* contrast nicely with the yellow..."  
> 
> You see, I would never ever do this. I would tell
> her exactly what I thought.
> Not being derogatory. In fact I find it offensive
> when people do this sort of
> thing to me. Usually it is clear to see what they
> really think, and if not,
> then it does hurt later when you find do find out.

<shakes head>
Ah, but in this scenario I *did* tell her that I
didn't like it, only with NVS.  "O-oh <falling
inflection of voice> <slight pause> sooo Victorian...
etc." <eyebrows raising along with rising
tone-of-voice>  <slight pause> "You kno-ow, I ...etc."
<head cocked to one side, eyes slightly squinting;
voice enthusiastic on the "green&blue scarf" which I
actually like, but more flat on the "yellow" - yet NOT
sarcastic>  As we are friends (in the scenario), I
will know how sensitive she is to criticism (remember,
she is delighted with this dress, and trashing it is
an indictment of her taste, judgement and sense), so I
will not cross the line of insulting her, but she will
later look at this dress much more critically.

I think part of your objection is related to your
gender (and vice versa, my POV is of course related to
_my_ gender); women as a general rule are more careful
of their friends' and loved ones' feelings, while men
tend not to think of stating a (sought) opinion as a
potential insult.

So *please* tell how you would let a woman know that
she looked like a "zombie potato chip" without being
derogatory... <huge grin>

OTOH, if she were not a friend but a stranger or
casual aquaintance, I would likely divert with
something along the lines of "Ooh, I do enjoy shopping
for a special occasion."
 
> I find this sort of lying and speaking around the
> truth despicable. Perhaps
> it is my cultural upbrining, but I �can�t express
> this enough.
 
<serious> No, I didn't lie; I 'finessed the
situation.' FWIW, I don't think of this as 'spin,'
which to me has a negative connotation.  And I don't
think that that is semantics, but perspective.  I do
think that the genders handle communication with
potential emotional overtones very differently -- I
think that this is grounded substantiatively in our
biology, and is heavily reinforced in our upbringing. 
I distinctly remember my mother telling me, when I
commented snidely on a little friend's choice of toy
(a baby doll, which I despised), "But since she loves
it, you shouldn't hurt her feelings by laughing at her
choice; how would you feel if someone made fun of your
tiger?" (a stuffed one, much beloved - I still have
it)  That I made the comment in private shows that at
6yo, I'd already internalised "if you can't say
something nice, don't say anything at all!"  - at
least in public.
 
> >But if
> >you're shopping with her, you can say when she
tries
> > it on, "Mmm, I don't think it does anything good
> for your shoulders....nah, not a keeper."  Yup, spin
> is needed here for sure!  ;)

Here I am being sardonic in that last sentence.  Or at
least meant to be.  :)
But as we are not "in public" (ie at a party), I will
be *much* more straightforward with the NVS: <big face
squint on the "Mmm">  "*any*thing" <vigorous head
shake> <dismissive wave of the hands with "naah">  And
I chose a feature of the dress that truly doesn't
complement her; in this scenario the friend actually
*does* like the color, so I will denigrate that last
of all.  If she ignores all those cues I will wind up
saying "You're not *really* going to get that, are
you?!?" <eyes widen dramatically with the *really,*
expression of open disbelief with "are you" and voice
rises with both>
 
> Wow. So our disagreement is actually much more
> subtle than it might appear. I
> despise spin of this sort, but recognize that it is
> effective in public
> persuasion. We both can see through the spin in most
> cases, but you find that
> person to person spin is acceptable, and (unsaid)
> probably even the courteous
> thing to do. At the same time you find public
> persuasion spin despicable.
> What exactly is it that allows you to have a
> difference of opinion on the two?

Re: subtle disagreement: I truly think the gender
factor plays a large part here.  I really do *not* see
'finessing' as 'spin' -- perhaps because I think of
'spin' as attempting to sway someone's mind *to your
benefit,* while 'finessing' is swaying someone's mind
to *their* benefit (albeit from your perspective!).

And I only find "public persuasion spin" despicable
when it is excessive and the stakes are
life-and-death; as for the rest, of course one expects
people with differing views to slant things in their
favor!
We differ on what we think is excessive/manipulative
and what is acceptable/pursuasive.

> I can see that there are actually several types of
> spin and I differentiate
> between them. Here I provide a list hitting
> �waypoints� on the axis going
> from acceptable to unacceptable.
> 
> Type A) Saying something in a certain way so that it
> has a particular sound or feel to it.
> 
> Type B) Using a particular set of words which allows
> others not paying close
> attention to �read in� some unspoken and perhaps
> unintended information.

Type Bs) Using a particular set of words which
encourages others not paying close attention to �read
in� unspoken information, *quite* intentionally.  ;)
 
> Type C) Stating things in a way so that particular
> facts, or true beliefs are
> hidden, but not in a way that gives a skewed view.
> 
> Type D) Stating facts, but leaving particular facts
> which might be important unstated.
> 
> Type E) Stating only what suggests the state one
> wishes to be conveyed.
> Different than leaving out information which may
> contradict, it is including
> only information so that a particular picture is
> painted.
> 
> Type F) Simply not stating facts, so that an
> assumption of agreement is portrayed.
> 
> Type G) Miss stating facts. Stating true things in
> such a way that one
> purposefully makes it sound like something else
> which is not true.
> Exaggerating. Saying it�s two orders of magnitude
> when it is only one. Etc.
> 
> Type H) Lying.
> 
> While I do not prefer (B) I do find both (A) and (B)
> acceptable. Sometimes in
> extreme situations (C) may be necessary. The rest I
> find despicable in an
> amount equivalent to the points on the axis.
> 
> What Bush did in the quoted speech is of type (B).
> The �Yellow Potato Dress�
> incident, fictional as it may be, is of type (D)
> �the woman asked for an
> opinion on the dress, but the true opinion was never
> given.- 

Yes it was, but not in words; in NVS it was *quite*
clear.  Type A.  <scratches head>  Dang, in my head it
was like a little commercial - music and all!  :)
 
OK, enough for now... ;)

Debbi

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