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Ease the pain, but don't stop offshoring services 
By William Dudley, Peter Hooper and David Resler 

Financial Times
Published: March 25 2004 20:13 
Last Updated: March 25 2004 20:13

Despite robust economic growth, the US labour market continues to
disappoint. Consumer confidence has declined and Americans have begun
to worry that something entirely new, and troubling, may be going on.
Foreign competition has been fingered as the possible culprit.

Outsourcing of manufacturing jobs has been going on for decades, but
now that white-collar, service-sector jobs seem to be at risk, many
more people have started to wonder whether globalisation is actually
benefiting the US.

What are the facts about "offshoring" services jobs?

First, offshoring is only partly to blame for sluggish US hiring. The
number of service-sector jobs that has been outsourced to India is quite
modest - probably no more than 200,000 a year from a labour market that,
over the past decade, has shown average net gains of close to 2m jobs
annually.

Second, the focus on outsourced jobs exaggerates the impact. What we
care about is the net, not gross, effect on job creation. Jobs lost to
India are offset by those generated by increased demand for US goods
and services from more prosperous Indians. By offshoring some jobs, US
companies reduce costs, lower prices, boost profits, and eventually hire
more US workers to help meet the resulting increase in demand.

Third, outsourcing is not the whole story. There is significant
"in-sourcing" to the US, too. In fact, the US runs a large and
increasing trade surplus in services. It is ironic that there are
pressures for the US to retreat from the free trade in services, when it
derives a huge net income from such activity.

Fourth, conceptually there is no meaningful difference between the
shifting of manufacturing production abroad and outsourcing services.
Both enhance efficiency, boost productivity, and ultimately raise living
standards.

The problem is that the job creation engine has stalled. Productivity
growth has surged as business exploits operational efficiencies first
promised during the 1990s technology boom.

The rising fixed costs of granting retirement and medical benefits to
new workers may also be a factor in damping job growth, and the labour
market may still be absorbing the excessive hiring at the height of the
boom.

Two other factors have amplified the uproar over outsourcing. First,
while the costs are huge for those who lose their jobs, the
beneficiaries either are unaware that their jobs are linked to
liberalised foreign trade or do not appreciate that outsourcing is
holding down the prices of the goods and services that they buy. Second,
it is an election year: outsourcing is an issue that can be used to
influence voters.

Trying to slow the process of outsourcing is no solution. Instead, the
US must make the adjustment process less painful and ensure that it has
full access to foreign markets.

First, the government should assist displaced workers. The benefits
of free trade can only be realised if those people find alternative
employment. More could be done to set up job- finding services, to
make health insurance and pension plans more portable, and to provide
financial assistance for severely hit local communities to attract
replacement jobs.

Second, the US must open foreign markets while encouraging its trading
partners where appropriate to adopt policies that add to global
demand.  This means enforcing World Trade Organisation standards and
re- invigorating the Doha round of trade talks. While stressing that
the whole world has benefited enormously from trade liberalisation over
the past 50 years, the US should redouble efforts to ensure fair access
to cross-border markets by setting a good example with its own trade
policies.

Third, the US should oppose policies that artificially impede necessary
currency adjustments. We favour the prescription of the Group of Seven
leading industrial nations for fostering, over time, a greater degree of
exchange rate flexibility. That will help restore more balanced external
positions among countries.

To penalise US companies by prohibiting outsourcing would be
counter-productive. We need to reduce the adjustment costs associated
with global competition, but not forgo the vast benefits of free trade.

The labour market is likely to improve over the next year. When it does,
some of the offshoring controversy will fade. But this does not mean
that we can relax our efforts to tackle the inevitable - and sometimes
painful - consequences of global competition.

***

William Dudley is chief US economist of Goldman Sachs, PeterHooper is
chief US economist of Deutsche Bank Securities, andDavid Resler is chief
economist of Nomura SecuritiesInternational


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