>in a community, there is behaviour that is simply
> unacceptable. Ad hominem, falsehoods and abuse
> (particularly unprovoked) are among those.

While I'm not fond of any of these behaviors and believe they should be 
discouraged, I can't see that anyone engaging in these behavior by e-mail chat 
can really hurt anyone.  Its simple enough not to read or respond to messages 
from anyone you don't like, and personally, I find mysel beginning to ignore 
messages not only from those who are "trolls" but from those who frequently and 
constantly vent their anger at the trolls.  If your'e concerned about 
community, consider the effect of everyone else on the list of having our 
inboxes constantly flooded with these arguments.  I have seriously considered, 
in the last week, removing myself from the list because I'm tired of hearing 
all sides of this debate.  If you don't like what someone's talking about, 
start another thread about a better topic and stop engaging them. I have even 
found that my junk mail filter can distinguish between different people on the 
discussion group.  Hmmm ....  I usually find that whenever someone else 
 has the ability to make me mad over and over, it has more to do with me than 
it does with the other person.

Olin
  ----- Original Message ----- 
  From: Jon Louis Mann<mailto:[EMAIL PROTECTED]> 
  To: Killer Bs (David Brin et al) Discussion<mailto:[email protected]> 
  Sent: Sunday, November 16, 2008 3:51 PM
  Subject: rude and insulting



  > in a community, there is behaviour that is simply
  > unacceptable. Ad hominem, falsehoods and abuse
  > (particularly unprovoked) are among those. It is 
  > hard to accept trolling.  It is best to start by
  > explaining where the offender is outside the range 
  > of acceptable behaviour or agreed code of standards,
  > once someone consistently refuses to adhere to those, 
  > telling them outright they're out of order is the next
  >  reasonable step, along with replying to their posts
  > that stay within the spirit of discussion and calling  
  > out ones that don't. Moderation follows - personally I
  > think banning is extreme, and in a community like this 
  >simply choosing to pass over emails from certain individuals 
  > is usually enough.
  > Charlie.

  so far efforts at intervention do not seem to be working and may even be 
exacerbating the problem.  if we ignore him our resident troll will probably 
just escalate his abuse even more, and at that point it could lead to ostracism.


        
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