Also, very important. If you ask on your website for someone to make a
recurring donation legally you must also include a method with it to end such
donation. The onus is on the organization to resolve such a request not on the
donor. I.e. don't tell them to just call the bank. Won't satisfy the
requirement. If I weren't so worn out I would have remembered to tell you this
months ago. Sorry for the oversight.
What you could do is just put a link right under it, something like 'to
cancel a recurring donation click here' which can take them to an email form,
online form, or allow them a method of submitting the cancellation form
directly. The emails would go to either you or someone responsible for this.
The standard on average time to process such a cancellation is 24-72 hours
depending on the group. I would highly recommend staying in those parameters
for appearance sake and also if someone were to try filing a complaint.
John
Theresa Kehoe <[EMAIL PROTECTED]> wrote:
On Tue, 2007-03-20 at 10:57 -0500, Robert Citek wrote:
> Theresa Kehoe wrote:
> > Just a little thing, but from the Donate page, it says "To show
> > continued support, consider clicking the link below to establish a
> > small, recurring, monthly donation of $7.00." ... but in Firefox anyway,
> > there's no link visible.
>
> Agreed, there's no link. But there is a button that says "Payment Plan"
> on the donation page:
>
> http://bworks.org/byteworks/donate/donate.html
>
> This is the image:
>
> https://www.paypal.com/en_US/i/btn/x-click-but29.gif
>
> I'm using FF 1.5.0.10 on Ubuntu 6.06.
No button or image on my browser, I already sent Sean a screenshot of
it. I'm using FF 1.5.0.10 on Ubuntu 6.06.
BUT ... both the button and image show up on Opera 0.10 build 521.
t.
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