On Tue, Mar 20, 2007 at 10:33:09AM -0700, John Wurth wrote: > Also, very important. If you ask on your website for someone to make a > recurring donation legally you must also include a method with it to > end such donation. The onus is on the organization to resolve such a > request not on the donor. I.e. don't tell them to just call the bank. > Won't satisfy the requirement. If I weren't so worn out I would have > remembered to tell you this months ago. Sorry for the oversight. > > What you could do is just put a link right under it, something like > 'to cancel a recurring donation click here' which can take them to > an email form, online form, or allow them a method of submitting the > cancellation form directly. The emails would go to either you or > someone responsible for this. The standard on average time to > process such a cancellation is 24-72 hours depending on the group. I > would highly recommend staying in those parameters for appearance > sake and also if someone were to try filing a complaint. > > John
This is all controlled from paypal. Instead of a link, I'll add some info about cancelling a recurring payment in that paragraph. sean
