On Sun, Jan 06, 2008 at 06:31:53PM -0600, tms wrote: > That being said, the amount of time Robert spent on getting a > used modem with no documentation configured, IMHO, should have > been charged for, not free.
I would second that. > One thing Doc pointed out is that our instructions on the wiki > (installing/configuring AT&T DSL under Debian) are hard to find. I can always create a link to the AT&T DSL instructions on the web site, but I'm not sure if it would do much good if they don't have Internet connections in the first place. Yeah, they can print it out from the library or something, but like Theresa says, maybe if we were to give the students the instructions as a handout and a bit of a primer on the last day of class. > A bigger question is, where would we find the volunteer > resources to make house calls to configure DSL? You're not going to find those resources, I don't think, at least not consistently. Saturdays take a big chunk out of everyone's schedule as it is. > If a student brings in their entire setup, *can* we use our DSL > line to configure everything? Or are there settings that must > be done at the line where the service is to be provided? > > One possible (partial) solution -- have a DSL Demo on Week 7, or > after graduation on Week 6. Have printed handouts ready to go > home with any student going for the DSL option. Also, the wiki has lots of wonderful information, but do the students know how to use it? Do they know how to search it or find the index? I'm not a super fan of wikis as reference sources, mainly because they're not systematically organized. And they're complicated piece of software and not always user friendly. Whether it's with Linux or Windows or any other subject in the world, a lot of people's responses in life will be "RTFM". I think we should definitely be teaching them a bit about finding information. Sean -- Sun, 06 Jan 2008 19:14:28 -0600
