I too found the "lockies" at Bank Newton and Gargrave to be very friendly and helpful!
--- In [email protected], "Roger Millin" <[EMAIL PROTECTED]> wrote: > > Thanks Graham for the post-relay service. Another slowish 6 hours > today saw us arrive in central Skipton where, after a slight delay > while another boat departed its prime spot, we moored not far from > the house. Have now abluted and, with access to the home PC, can now > confirm that we did the trip from Norton Canes Boat-builders at the > Northern end of the Cannock extension to Skipton in 11 (whole or part) > days. Not the sort of relaxed boating that I prefer but circumstances > (like not missing my Grand-daughter's christening) meant that we had > no choice but to fit the trip in before the stoppage season starts. > > Talking of stoppages, our Nichs mentions that the Barton Swing > Aqueduct is *normally* closed for the last two weeks of September > every year for maintenance. Does anyone know if this is correct? > > Must mention the lockies on the Bank Newton flight and the Gargrave > flight. They were superb, helping us all the way down both flights > and really friendly. They obviously enjoy their job and get involved > with the local boaters because, when we saw an ambulance attending a > moored boat and later learnt that the wife on that boat had passed > away unexpectedly during the night, the lockie (who knew the couple > reasonably well as they went to and fro) was visibly moved when told > the news. They have also volunteered to move the boat in question to > a better location on behalf of the owner (who's naturally distraught > at the moment and in no mood to do the boat shuffle solo). Now that's > what I call real BW on-the-ground service and they are to be > applauded.............pity customer service of that ilk isn't so > readily available elsewhere in BW's organisation methinks. > Roger >
