My 18 month contract for mobile broadband with T-mobile came to an
end yesterday. Since I'm presently paying GBP29 per month, I called
customer services to see what deal they would offer to keep me on board.
The answer was - none. They are only prepared to give me the existing
deal with my Huawei E220. When I said that meant I would be taking my
custom elsewhere, the adviser just said "Sorry about that". Guess
they haven't heard of the concept of market saturation, or indeed,
the need for active sales effort in a recession.
So I'm in the market for a new deal. Looks like a choice between Voda
and 3, with 3 more flexible, but I'm uneasy about 3's coverage. OTOH,
3 also offer what looks like a neat wireless router that takes a
Huawei modem, for just under GBP70.
Any comments or advice, folks? I know we've discussed this before,
but it's a rapidly changing situation.
All the best
Bruce
There are no strangers on the cut, only boaters we've yet to meet.
[Non-text portions of this message have been removed]
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