> He rang up the Ribble Link line today and found that although he
> could be fitted in at the end of this month there wasn't an available space
> to return until the end of September, which would be too late for him to
> return down South where he is based for the winter.
On the basis that if the weather prevents a sailing on one particular day, they
allow more than the usual number across the Ribble Link, would BW allow him to
tack on to a crossing at the last minute?
It does seem to me that BW need to be a little more flexible about their
booking system - trying to help the punters, rather than keeping the booking
system simple for their office staff.
> He was also hoping to do the Liverpool Link but has found
> that is also fully booked.
Is the Liverpool Link really booked solid, or just on the dates he suggested?
The problem could be BW's booking system, or the lack of understanding of the
Wigan Staff?
