Doesn’t sound like anything I’ve heard of in Sierra, so I’m afraid I have no 
suggestions offhand. Most likely it’s fallout from ongoing changes to the font 
system (adding support for San Francisco as the system font, for example).

-eric

> On Nov 11, 2016, at 12:59 PM, Mark Lucas <catkee...@aol.com> wrote:
> 
> Two of our users (in Italy and Holland) are reporting a crash in Sierra which 
> we’re unable to reproduce here in the USA (even after adding & activating 
> Dutch and Italian as languages) that I’ve traced back to FetchFontInfo 
> failing with a -1 result. I tried falling back to GetFontInfo, but it also 
> chokes on Geneva italic 14 (i.e., it puts nothing into the passed FontInfo 
> struct). 
> 
> According to them, Font Book says their fonts all pass validation...
> 
> I’ve no clue what that -1 result indicates, nor what to tell them about how 
> to replace their copy of Geneva to test whether it’s the source of the 
> problem (since Sierra obstinately resists all attempts to do so, and they 
> have only one bootable partition).
> 
> Any thoughts or suggestions?
> 
> Thanks,
> -Mark
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