My guess would be that Felix was merely highlighting the fact that some
people still don't get open source.  When someone's more familiar with
"closed" source, a common question is "is this a supported platform" because
they know that the provider won't help them otherwise.

In open source, though, that notion isn't necessarily valid.  While we have
platforms we're more familiar with, as a volunteer effort, we answer
whatever questions we can and help wherever we can.  In this instance,
"supported" has more to do with available time and resources ;-)

Commercial providers such as Unicon provide a comfortable bridge between the
two worlds, for those who want to leverage open source but require SLAs on
issue resolution.

Cheers,
Scott


On Wed, Aug 25, 2010 at 9:45 AM, Marvin Addison <[email protected]>wrote:

> > has anyone tried out JpaTicketRealm on Oracle 11G R2
>
> JpaTicketRealm is an Oracle-specific facility that is not supported by
> CAS in any way out of the box, but it's possible you could develop an
> integration layer if needed.
>
> > My database admins
> > asked me if this combination is supported, whatever supported means with
> a
> > product that is open source and given away for free :)
>
> You're likely joking, but it's nonetheless an insult to the CAS
> project.  Perhaps our supported platforms are poorly documented, but
> they are supported nonetheless.  As far as JPA support, we support any
> database platform for which there is a Hibernate JPA dialect,
>
> http://docs.jboss.org/hibernate/stable/core/api/org/hibernate/dialect/package-summary.html
> .
>  If you want to go a step further, commercial support contracts are
> available from a number of commercial partners, for example,
> http://www.unicon.net/services/cas/support.
>
> M
>
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