Do you have access to any log files that may help pin down the problem a
little more? 

My initial instinct would be to claim that the CAS service provider has done
something but without more information it is almost impossible to tell.

Have you done any updates to your web site recently?






[EMAIL PROTECTED] wrote:
> 
> I'm baffled and could use some friendly help dumbed-down for a newbie like
> me!
> 
> I put on bicycle rides for a living.  When people go to my web sites (such
> as the one here: www.ridetomontauk.com) they can click on a link that
> takes
> them to a private company called Active.com that handles on-line
> registration for us.
> 
> This has worked fine for years, but now SOMETIMES when people click on
> that
> external link they get this:
> 
> CAS is unavailable
> A general exception occurred while trying to access CAS.  Please notify
> your
> system administrator.
> 
> I don't even know what CAS is -- a Google search put me in touch with you
> experts.  
> 
> I'm a total amateur, using "Web Design for Idiots" software (Apple's iWeb)
> and of course my hosting company is denying that this has anything to do
> with them.  They say that it's an error in the web code.  Needless to say
> the web building software company (Apple) says that this is impossible.
> 
> Any clues you can provide would be greatly appreciated -- I'm a newbie and
> I'm STUCK!
> 
> Many thanks,
> 
> Glen
> 
> 
> 
> _______________________________________________
> Yale CAS mailing list
> [email protected]
> http://tp.its.yale.edu/mailman/listinfo/cas
> 
> 

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