Jono,
Have you contacted support for assistance yet?

On Feb 18, 10:23 pm, Jonathon Rossi <[email protected]> wrote:
> To add to the discussion on JIRA studio, I have been having a hard time
> trying to get our data into JIRA studio:
>
> * The SOAP and REST APIs only allow you to do what can be done from the UI,
> so you cannot choose the issue key or created time.
> * The CSV importer is very limited and it also doesn't allow specifying the
> issue key, however I could make dummy ones and delete those later.
> * I cannot get direct access to the database to importer the data.
>
> I am going to spend some more time looking at the CSV importer, but I
> couldn't see any way of importing attachments. Importing comments with the
> CSV importer is also pretty convoluted.
>
> Atlassian haven't made it easy to get your existing data into JIRA studio,
> which is disappointing. I will keep everyone posted on my slow progress.
>
> 2010/2/18 Henry Conceição <[email protected]>
>
>
>
> > Alright.
>
> > As I said some time ago, the confluence is already installed on the
> > server but we need a new license (the old one doesn't allow upgrades
> > anymore).
>
> > Cheers,
> > Henry Conceição
>
> > On Wed, Feb 17, 2010 at 8:29 PM, John Simons <[email protected]>
> > wrote:
> > > Krzysztof, I think we want a consistent look and feel for the whole
> > > website. And I believe Henrik is actually working on other pages now.
>
> > > Henry, I think plan b should be put in action, I know understand what
> > > "JIRA Studio" is and what is not, I should have noticed to word "JIRA"
> > > in it, so JIRA Studio really only gives us JIRA and that is it :(
>
> > > Cheers
> > > John
>
> > > On Feb 18, 8:38 am, Krzysztof Koźmic <[email protected]>
> > > wrote:
> > >> Do we really care ifhttp://castleproject.orgisJIRA?
>
> > >> Especially considering Henrik's recent efforts to revitalize the
> > >> website without JIRA.
> > >> I don't really have a problem with having custom mainpage and rest as
> > >> www2, using, meta, or something else
>
> > >> On Feb 17, 9:53 pm, Henry Conceição <[email protected]> wrote:
>
> > >> > We can host a newer version of confluence on our current server, as a
> > >> > plan b. But I have to say that I'm a little concerned about how
> > >> > confluence will perform serving 200k pages per month.
>
> > >> > Cheers,
> > >> > Henry Conceição
>
> > >> > On Wed, Feb 17, 2010 at 6:35 PM, John Simons <
> > [email protected]> wrote:
> > >> > > It would be good to have a resolution for this so we can proceed
> > with
> > >> > > the migration, anyone else has any other ideas?
> > >> > > Guys, you can also contact support directly, I had a go at it and as
> > >> > > you can see not very successful :(
>
> > >> > > Cheers
> > >> > > John
>
> > >> > > On Feb 16, 8:48 pm, John Simons <[email protected]> wrote:
> > >> > >> Got an answer:
> > >> > >> "After reviewing the ticket history, it appears that Level II
> > support has investigated the issue and your request will break application
> > links within Jira Studio, and possibly other parts of the application.
> > Please let us know if there is anything else we can do to assist in this
> > matter."
>
> > >> > >> Cheers John
>
> > >> > >> On 16/02/2010, at 20:20, John Simons <[email protected]>
> > wrote:
>
> > >> > >> Question asked, but I got a feeling that the answer is not going
> >  to
> > >> > >> be what we want :(
>
> > >> > >> On Feb 16, 8:04 pm, Roelof Blom <[email protected]> wrote:
> > >> > >> Ask why this will not work with Jira Studio?
>
> > >> > >> On Tue, Feb 16, 2010 at 9:05 AM, John Simons <
> > [email protected]>wrote:
>
> > >> > >> Everyone,
>
> > >> > >> I've submitted a support request (
> >https://support.atlassian.com/browse/JST-4043
> > >> > >> ) to have the base url changed fromhttp://castle.jira.comtohttp://
> > www2.castleproject.org, for while we doing the migration.
>
> > >> > >> The support people reply was this:
> > >> > >> "The base URL can be changed. Please be advised that Confluence
> > would
> > >> > >> behttp://www2.castleproject.org/wiki, jira will be athttp://
> > www2.castleproject.org/
> > >> > >> and subversion would be athttp://www2.castleproject.org/source.
> > >> > >> Please confirm if this is acceptable."
>
> > >> > >> I then asked if we can have the confluence (which we want to make
> > our
> > >> > >> default website) ashttp://
> > www2.castleproject.org/andthejiraashttp://www2.castleproject.org/issues.
>
> > >> > >> And the support people replied:
> > >> > >> "The requested scenario of moving jira under /issues and making
> > >> > >> confluence the default site will not work with Jira Studio.
> > >> > >> Please let us know how you would like to proceed."
>
> > >> > >> What do you guys think we should do?
>
> > >> > >> Cheers
> > >> > >> John
>
> > >> > >> --
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>
> > >> > >> .
> > >> > >> For more options, visit this group athttp://
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>
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> --
> Jono

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