I appreciate everyone trying to keep me in a positive mind set ... believe me, I'm not giving up. But, what I really want to know is if a free retake is the best I can expect to get from Cisco, because it's not nearly enough. If I attempt to go back soon, the airline tickets will cost A LOT more.
Is there precedent for this sort of thing? PS: I just that someone else who took the exam that day had the same problem, so I guess it happened to all of us. From: Imran Ali [mailto:[email protected]] Sent: Saturday, October 22, 2011 8:04 AM To: David Hafke Cc: [email protected] Subject: Re: [OSL | CCIE_RS] Lost exam results since you are not sure on TS section ....why dont you take it positive . similar thing happened to my friend in dubai....the rack reloaded suddenly ... if you are a champ ....nothing should demotivate you...besides a free retake is also available . On Sat, Oct 22, 2011 at 2:51 AM, David Hafke <[email protected]> wrote: Hello there, I sat for my lab yesterday in RTP and walked out thinking I actually passed. I knew it would be close on the TS, but I was reasonably confident that I had it ... confident enough that I knew I'd go for a re-grade if the results came back negative. Then the hours ticked by and I heard nothing, finally at 3:30pm this afternoon, a full 24 hours after I left the lab, I got an email. Not stating that my results were in, but rather that "due to a system malfunction, we were unable to save your configurations." And they will do their best to accommodate me on a re-take date. They didn't even state that the re-take would be free, though I imagine that's implied. But, even still, the cost of the exam is but a drop in the bucket compared to all the inconvenience this will cause. And why does it take 24 hours to tell me that they screwed up? I sat on pins and needles waiting for the results. I really feel like I've been treated like dirt here. Has anyone ever heard of such a thing? I'm outraged! _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
