Mohammed,

 

I believe the proctor was hinting to you that there was a problem with the
ACS server as a known problem in the lab.   Try to think of all the reasons
that it would have not responded to requests even though you could ping it.

 

Regards,

 

Tyson Scott - CCIE #13513 R&S and Security

Technical Instructor - IPexpert, Inc.


Telephone: +1.810.326.1444 
Cell: +1.248.504.7309
Fax: +1.810.454.0130
Mailto:  [email protected]

 

 

From: [email protected]
[mailto:[email protected]] On Behalf Of Mohammed
Gazzaz
Sent: Wednesday, May 20, 2009 2:15 AM
To: [email protected]; [email protected]
Subject: [OSL | CCIE_Security] Should I contact Cisco for a refund?

 

Hello,

I am asking this because in my previous attempt, there were two strange
incidents.


 1- One of the routers was not configured with the default password and I
was not able to log in, so I went to the proctor and he fixed the issue.
     According to the proctor, It never happened before and my incident was
the first one. I don't remember what he told me exactly, but I think he 
     mentioned something was wrong with the initial configuration. 

 2- ACS server was not working as it should be and I had 4 questions that
required AAA. The funny thing is AAA was not working on 3 devices (a router,
asa, and a switch) and I tried both Radius and Tacacs. I was able to ping
the ACS server from these devices and telnet to port 49. There was nothing
to block communication between the ACS server and the switch becuase they
were on the same vlan.

I was getting this message " No Authorative Response ..." when I did "test
aaa group radius ...." and all the 3 devices were added as clients in the
ACS server.

I went to the proctor and told him there is a problem with the ACS server
and he told me  "you have to figure out the solution". 

Do you think the ACS was also not configured properly (like incident 1)? or
was I doing something wrong?
Should I contact Cisco for a refund?
Did you guys face anything like this before?

Thanks for your help

Regards,
Mohammed Gazzaz



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