these are part of the troubleshooting skills that they are looking for. they 
will put little things in that will stop other things working. you need to 
check everything in the lab as it is more than possible that the 2 or 3 devices 
you are working on are not the problem but one of hte other devices that you 
wouldn't normally think of looking at. 
 
as for the initial config you have the first 30 mins to check all device access 
and config and report anything to the proctor so he/she can fix it. if it is a 
big problem for them to fix they will add the time to the end of the lab. 
 
Dave
 

________________________________

From: [email protected] on behalf of Mohammed Gazzaz
Sent: Wed 20/05/2009 07:14
To: [email protected]; [email protected]
Subject: [OSL | CCIE_Security] Should I contact Cisco for a refund?


Hello,

I am asking this because in my previous attempt, there were two strange 
incidents.


 1- One of the routers was not configured with the default password and I was 
not able to log in, so I went to the proctor and he fixed the issue.
     According to the proctor, It never happened before and my incident was the 
first one. I don't remember what he told me exactly, but I think he 
     mentioned something was wrong with the initial configuration. 

 2- ACS server was not working as it should be and I had 4 questions that 
required AAA. The funny thing is AAA was not working on 3 devices (a router, 
asa, and a switch) and I tried both Radius and Tacacs. I was able to ping the 
ACS server from these devices and telnet to port 49. There was nothing to block 
communication between the ACS server and the switch becuase they were on the 
same vlan.

I was getting this message " No Authorative Response ..." when I did "test aaa 
group radius ...." and all the 3 devices were added as clients in the ACS 
server.

I went to the proctor and told him there is a problem with the ACS server and 
he told me  "you have to figure out the solution". 

Do you think the ACS was also not configured properly (like incident 1)? or was 
I doing something wrong?
Should I contact Cisco for a refund?
Did you guys face anything like this before?

Thanks for your help

Regards,
Mohammed Gazzaz



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