Thank you guys for your suggestions but I can't tell you because I don't want to break the NDA. As I said before, I am not looking for an answer. I just wanted to see if it is possible for someone to get a non working lab (lab with bugs or errors). Apparently, I was wrong in my assumption and definitely Cisco will not release labs without testing and verifying them. I just needed to do more troubleshooting. Regards,Mohammed Gazzaz
Date: Wed, 20 May 2009 12:00:24 +0100 Subject: Re: [OSL | CCIE_Security] Should I contact Cisco for a refund? From: [email protected] To: [email protected] CC: [email protected]; [email protected]; [email protected] Could there have been NAT between your devices and the ACS server? With this, ping, telnet etc would work.. but your devices would still not talk to the server if they were configured with their actual (rather than NAT'd) IP addresses? On Wed, May 20, 2009 at 8:34 AM, Mohammed Gazzaz <[email protected]> wrote: Tyson, Thanks for your reply. That's what I though because I don't think cisco will make a lot of mistakes with the initial config. My email sounds and reads like I am asking for an answer. I was only looking for a confirmation , not an answer. I don't want to break the NDA so Please don't respond to my email and ignore it. I will try to figure out the solution from google or cisco doc cd. I still have a lot to learn, but I am happy because I am learning new things everyday. Regards, Mohammed Gazzaz From: [email protected] To: [email protected]; [email protected]; [email protected] Subject: RE: [OSL | CCIE_Security] Should I contact Cisco for a refund? Date: Wed, 20 May 2009 02:48:07 -0400 Mohammed, I believe the proctor was hinting to you that there was a problem with the ACS server as a known problem in the lab. Try to think of all the reasons that it would have not responded to requests even though you could ping it. Regards, Tyson Scott - CCIE #13513 R&S and Security Technical Instructor - IPexpert, Inc. Telephone: +1.810.326.1444 Cell: +1.248.504.7309 Fax: +1.810.454.0130 Mailto: [email protected] From: [email protected] [mailto:[email protected]] On Behalf Of Mohammed Gazzaz Sent: Wednesday, May 20, 2009 2:15 AM To: [email protected]; [email protected] Subject: [OSL | CCIE_Security] Should I contact Cisco for a refund? Hello, I am asking this because in my previous attempt, there were two strange incidents. 1- One of the routers was not configured with the default password and I was not able to log in, so I went to the proctor and he fixed the issue. According to the proctor, It never happened before and my incident was the first one. I don't remember what he told me exactly, but I think he mentioned something was wrong with the initial configuration. 2- ACS server was not working as it should be and I had 4 questions that required AAA. The funny thing is AAA was not working on 3 devices (a router, asa, and a switch) and I tried both Radius and Tacacs. I was able to ping the ACS server from these devices and telnet to port 49. There was nothing to block communication between the ACS server and the switch becuase they were on the same vlan. I was getting this message " No Authorative Response ..." when I did "test aaa group radius ...." and all the 3 devices were added as clients in the ACS server. I went to the proctor and told him there is a problem with the ACS server and he told me "you have to figure out the solution". Do you think the ACS was also not configured properly (like incident 1)? or was I doing something wrong? Should I contact Cisco for a refund? Did you guys face anything like this before? Thanks for your help Regards, Mohammed Gazzaz check out the rest of the Windows Live . More than mail Windows Live goes way beyond your inbox. More than messages _________________________________________________________________ More than messages check out the rest of the Windows Live . http://www.microsoft.com/windows/windowslive/ -- CCIE #19963 _________________________________________________________________ See all the ways you can stay connected to friends and family http://www.microsoft.com/windows/windowslive/default.aspx
