Hi Marko,

After I had sent this email to the list, I contacted Jeff from sales who
got hold of the support guys at proctor labs and they resolved the issue
after a few emails and I can now see my vouchers and I'm able to book
sessions with them now.

So thank you for your response and follow up it is appreciated. I love the
new site in terms of it's functionality.

Cheers,
Warrick



On Tue, Feb 19, 2013 at 7:34 AM, Marko Milivojevic <[email protected]>wrote:

> Yes - we have finally upgraded ProctorLabs with much requested
> features. You can see a short introduction video here:
> http://www.youtube.com/watch?v=kqUKU3M1OTo
>
> Now, about the vouchers. We are in a process of converting old
> vouchers to new ones and valid 8-hour vouchers will be replaced with
> the appropriate number of 4-hour long ones. This is a process that
> will take some time, as we literally have tens of thousands to go
> through. I included our support in CC here and they will reach out to
> you to see if we can speed up the process, should you need them
> urgently (today and tomorrow).
>
> --
> Marko Milivojevic - CCIE #18427 (SP R&S)
> Senior CCIE Instructor / Managing Partner - IPexpert
>
> On Mon, Feb 18, 2013 at 12:12 AM, Warrick Mitchell
> <[email protected]> wrote:
> > Hi Guys,
> >
> > It appears that Proctor Lab's new website is up and operating.
> >
> > However it appears that all of my previously bought 8hr session vouchers
> are
> > now only worth 3hr's and 45minutes of rack time.
> >
> > Also it appears that we can't book any v4 Security Racks before the 18th
> of
> > March.
> >
> > Cheers,
> > Warrick
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > _______________________________________________
> > For more information regarding industry leading CCIE Lab training, please
> > visit www.ipexpert.com
> >
> > Are you a CCNP or CCIE and looking for a job? Check out
> > www.PlatinumPlacement.com
>
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